Technical Administrator

3 months ago

Leicester, United Kingdom Samworth Brothers Full time

**About The Role**:
**Join the Samworth Brothers Team and become part of our dynamic family**

At Samworth Brothers, we genuinely care about our colleagues and strive to create an engaging environment that values your unique contributions. We are committed to your success and offer a range of exceptional benefits that we believe supports your life and personal aspirations:
- Enhanced pension scheme
- Private health scheme
- Employee discount scheme
- Experience annual pay reviews
- Profit related pay
- Unlock your potential through training and growth opportunities

**The Opportunity**

We have the opportunity for you to join our team as a Technical Support Administrator, delivering excellent customer service, provide knowledge and a good understanding of products safety, standards, HACCP and their related technical fundamentals. You will also provide the highest level of food safety care and service to maintain all technical required reports., some of what you can expect to be doing includes:

- Administration of QMS including procedures, risk assessments, schedules etc. to make sure they are reviewed by relevant colleagues on time and the correct version is distributed and filed.
- Maintaining the administration of keeping up to date and distributing new or updated documents as required.
- Completing KPI data as required
- Administering customer reports and Weekly & Monthly Technical Summary reports.
- Internal Audits: Distributing internal audits on the system. Maintaining the Internal Audit Schedule and ensuring close out of non-conformances raised in internal audits.
- Updating templates for Internal Audits when required.
- Maintenance of site Pest Control documentation and accreditation.
- Other requests for information from QS Co-Ordinator, QA Manager and Technical Manager as required.
- Good people, communication and interpersonal skills including both written and verbal communication
- Able to understand and follow instructions
- Good literacy and numeracy skills
- Flexible approach to work
- Good work ethic and attention to detail
- Excellent understanding of food manufacturing processes and development from concept approval through to launch.
- Ability to manage multiple tasks to a successful conclusion before the deadline set.

We also want you to thrive in an engaging and inclusive work culture where you will have the opportunity to take on personal accountability and take pride in your work. We encourage positive communication, and the building of strong collaborative relationships is essential to every role.

Join us at Samworth Brothers, where you'll be more than just a team member - you'll be an integral part of our thriving family.

**About Us**: We are a fourth-generation family business producing high quality own-label products for many of the UK’s best-known retailers along with our own brands including Ginsters, Soreen, Higgidy, Dickinson & Morris and Walker & Son. We employ over 10,000 people in well-invested modern food manufacturing sites around the country.

At Samworth Brothers we take pride in our family feel within our businesses and work together to make things happen. We can offer you the stability of a wider group as well as the opportunities that that offers if you wish to progress your career with us. We are family and we would like to invite you to be part of that and support our teams in delivering great products to all of our customers.

**_Samworth Brothers do not engage with unlicensed gangmasters or third parties. Samworth Brothers will NEVER ask you for money in order to provide you with employment. If you are in any doubt, please contact an official Samworth Brothers representative._

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