Customer Service Advisor

6 months ago


Telford, United Kingdom Proactive Personnel Ltd Full time

**Operations Administrator**
- **Telford**
- **£23,000 per annum**
- **37.5 hours a week**

Are you an experienced Customer Service Executive looking for the next step in your career? Do you want to work for an expanding and established business in Telford?

You will be joining a market leading Telecoms company supporting their after-care team with ensuring all new accounts are set up smoothly.

**What’s in it for you?**
- **£22,500 - £25,000 per annum DOE**
- **37.5 hours per week**
- **20 days holiday + stats**
- **Pension scheme**
- **Private Medical**
- **Employee benefit scheme**
- **Corporate gym membership**
- **Social events**

**Your new role**:

- **Welcoming and onboarding calls with new clients**
- **Using resellers platforms to order stock**
- **Liaising with 3rd party leasing companies**
- **Work on special projects as assigned by your line manager**
- **Manage any outstanding faults and update tickets**
- **Re costing on deals as and when needed**
- **Dealing with billing issues**
- **Adhoc duties as and when required**

**What you’ll need to succeed**:

- **Experience within a similar role is essential.**
- **Experience within telecoms is desirable.**
- **Excellent communication skills**
- **The ability to work within a fast paced and busy environment.**
- **A self starter with a focus on problem solving and providing solutions.**

**Interested?**

For more information about this vacancy, please call Laura Beddow on 01952 621157

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00-£25,522.13 per year

**Benefits**:

- Company events
- Company pension

Schedule:

- Monday to Friday

**Experience**:

- Customer service: 1 year (preferred)

Ability to Commute:

- Telford, Shropshire (required)

Ability to Relocate:

- Telford, Shropshire: Relocate before starting work (required)

Work Location: In person



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