Customer Services Advisor
3 days ago
Customer Service Advisor
Part-time - including weekend working
£10-12 an hour
We are seeking talented individuals, with the passion to succeed, to join our head office based in Telford. Can you, through innovation and drive, make great things happen? Do you want to join a team of outstanding individuals to revolutionise the customerexperience?
Key Responsibilities:
- Delivering an exceptional customer experience through multi-channel contacts
- Drive customer loyalty through cross-selling the great value products and services that we offer
- Undertake administrative duties
- Support the growth of the business by working on projects to support the company’s bold expansion plans
Skills and Experience:
- An effective communicator
- Driven and determined to be the best
- Can demonstrate empathy and understanding
- Ability to influence
- Problem-solving
- An eye for detail and accuracy
- Passionate about delivering an awesome customer experience
- Adaptable and can work in a fast-paced environment
- Innovative and can support projects to achieve the company goals and beyond
Customer Services Advisors are the front-line of our business, working in a fast-moving environment you need to be able to learn quickly and hit the ground running. Our customers are the most important people in our company; we want to employ customer championsto take orders, convert customers to better value own label products and services, effectively handle customer queries and complaints, and work in the background on our websites.
Next Steps:
JOB TYPE: Part time, Permanent
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