Tribunal Caseworker/legal Officer

3 months ago

Hatton Cross Station, United Kingdom Ministry of Justice Full time

Salary
- £37,174 - £40,403

Number of jobs available
- 2

Detail of reserve list
- 12 Months

Region
- London

City/Town
- Hatton Cross

Building/Site
- HATTON CROSS AIT FELTHAM, TW14 0LS

Grade
- HEO

Organisation Grade for MoJ
- HEO

Post Type
- Permanent

Working Pattern
- Full Time

Role Type
- Legal Services

Job description

**Position**:Legal Officer/Tribunal Caseworker

**Directorate**:Tribunals

**Location**:The role will be based within a Courts & Tribunals Service Centre or Regional Hearing Centre, although regular and routine working from other regional locations may be expected.
National travel will be an occasional requirement.

**Salary**:National salary starting scale £32,884 pa, London salary starting scale £37,238 pa

**Band**:HEO

**Contract Type**:Permanent

**Reserve List**:Yes (12 months)

The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post.

**Overview**

**Why we exist**

As part of His Majesty’s Courts and Tribunals Service (HMCTS) the Tribunals directorate is responsible for the effective administration of tribunals in England and Wales and non-devolved tribunals in Scotland and Northern Ireland. We work with an independent judiciary across a wide range of jurisdictions to provide a fair, efficient and effective justice system.

HMCTS is undertaking an ambitious reform programme. The programme will enhance the provision of a world-class justice system, in a manner that provides an improved user experience at reduced cost to the taxpayer. This will contribute to consolidating the UK’s position at the forefront of an increasingly competitive international legal market as well as ensuring access to justice for all.

The programme includes creating high quality services, modernising the court estate, updating and replacing its technology, speeding up and streamlining working practices, refurbishing buildings to reduce maintenance costs and provide much improved services for service users, especially vulnerable witnesses and victims.

**Role**

Working within a Courts & Tribunals Service Centre or Regional Hearing Centre, the Legal Officer/Tribunal Caseworker will support the effective administration of Tribunals business by undertaking a range of complex case work and assessment activity in order to determine how best to advance caseloads and remove any barriers to effective and timely case progression. Working as part of a team as well as independently, under the supervision of a Senior Legal Officer/Tribunal Caseworker and leadership judiciary, the Legal Officer/Tribunal Caseworker will make decisions as part of their delegated judicial powers and determine cases/holding some hearings - dependant on jurisdiction. A Legal Officer/Tribunal Caseworker will liaise with key stakeholders and HMCTS colleagues to ensure the effective administration of justice.

**The key purpose of the role**

**Customer service and standards**
- Promotes user focussed activity and standards - has strong written and interpersonal skills utilising principles of Human Voice of Justice
Contributes to the Service Assurance Framework (SAF)
- Leads on maintaining standards of service and identifies areas for improvement and takes forward solutions using ‘continuous improvement’ techniques.
- Management of complaints and services failures and use of OPTIC. (The complaints recording system)

**The key objectives of the role include**:
**Initial Case **Assessment**

The Legal Officer/Tribunal Caseworker will be required to undertake initial assessment on incoming tribunals documentation and liaise with various stakeholders, including service users, to ensure effective case progression. This will include:

- Identify that claims / appeals have been lodged within the relevant timelines
- Ensure that claims / appeals are being addressed by the correct tribunal and at correct tribunal tier
- Ensuring any relevant fees have been paid by claimants / appellants
- Ensuring claims / appeals are made on the correct documentation and that all of the information necessary to progress the case is present
- Ensuring claims and appeals are allocated to the correct appeal type and where appropriate listing track
- Triage of referrals to appropriate authority
- Giving of instructions to administrative staff

**Case Management**

Operating under delegated judicial functions, manage the case by removing barriers to its progression and ensuring efficient allocation of tribunal resources. This will include:

- Drafting and issuing directions to parties to file evidence and other documents
- Giving of listing instructions to administrative staff
- Ensuring the panel composition is appropriate to the case
- Ensuring interpreter requirements are identified
- Undertaking case management appointments
- Checking cases for readiness ahead of hearings
- Undertake a range of high-qual

  • Administrative Officer

    3 months ago

    Hatton, United Kingdom HM Courts and Tribunals Service Full time

    **Details**: **Reference number**: - 309452**Salary**: - £27,000**Job grade**: - Administrative Officer- AO**Contract type**: - Fixed Term**Length of employment**: - For a period of up to 12 months**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: -...

  • Team Leader

    3 months ago

    Hatton, United Kingdom HM Courts and Tribunals Service Full time

    **Details**: **Reference number**: - 310780**Salary**: - £31,169 - £32,760- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Executive Officer- EO**Contract type**: - Fixed Term**Length of employment**: - For a period of up to 12 Months FTC**Type of role**: - Operational Delivery**Working pattern**: - Flexible...

  • Pensions Officer

    3 months ago

    Angel Station, United Kingdom West Northamptonshire Council Full time

    About the role The Pensions Service is looking for a highly motivated individual to join our Administration team as a Pensions Officer. You will be performance focused and driven to provide excellent customer service. You must demonstrate a flexible approach to delivering all aspects of pension administration. We are a very friendly team and there is...

  • Pensions Officer

    3 months ago

    Angel Station, United Kingdom West Northamptonshire Council Full time

    About the role The Pensions Service is looking for a highly motivated individual to join our Administration team as a Pensions Officer. You will be performance focused and driven to provide excellent customer service. You must demonstrate a flexible approach to delivering all aspects of pension administration. We are a very friendly team and there is...

  • Pensions Officer

    3 months ago

    Angel Station, United Kingdom West Northamptonshire Council Full time

    About the role The Pensions Service is looking for a highly motivated individual to join our Administration team as a Pensions Officer. You will be performance focused and driven to provide excellent customer service. You must demonstrate a flexible approach to delivering all aspects of pension administration. We are a very friendly team and there is...

  • Housing Needs Reviews Caseworker

    2 weeks ago

    King's Cross, United Kingdom Spencer Clarke Group Full time

    Spencer Clarke Group are seeking a Housing Needs Reviews Caseworker for a Local Authority Client based in North London. In this role, you will conduct and manage internal reviews under the councils Housing Allocations Scheme, ensuring fair and evidence-based decisions.About the role:You will be tasked with delivering key strategic objectives:Conduct and...

  • Team Leader

    3 months ago

    Hatton, United Kingdom HM Courts and Tribunals Service Full time

    **Details**: **Reference number**: - 337595**Salary**: - £31,169 - £32,760- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Executive Officer- EO**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs...

  • Conveyancing Legal Assistant

    4 weeks ago

    Gerrards Cross, Buckinghamshire, United Kingdom G2 Legal Limited Full time

    A leading Legal 500 firm with offices across Buckinghamshire, Oxfordshire and London, is looking to make a new hire in their Conveyancing team. This is a fantastic opportunity for a experienced conveyancing or residential property legal assistant to join work in a within a really nice environment in their offices just north of London. What we are looking...

  • Conveyancing Legal Assistant

    2 months ago

    Gerrards Cross, United Kingdom G2 Legal Limited Full time

    A leading Legal 500 firm with offices across Buckinghamshire, Oxfordshire and London, is looking to make a new hire in their Conveyancing team. This is a fantastic opportunity for a experienced conveyancing or residential property legal assistant to join work in a within a really nice environment in their offices just north of London.  What we are looking...

  • Conveyancing Legal Assistant

    2 months ago

    Gerrards Cross, United Kingdom G2 Legal Limited Full time

    A leading Legal 500 firm with offices across Buckinghamshire, Oxfordshire and London, is looking to make a new hire in their Conveyancing team. This is a fantastic opportunity for a experienced conveyancing or residential property legal assistant to join work in a within a really nice environment in their offices just north of London.  What we are looking...

  • Conveyancing Legal Assistant

    2 months ago

    Gerrards Cross, United Kingdom G2 Legal Limited Full time

    A leading Legal 500 firm with offices across Buckinghamshire, Oxfordshire and London, is looking to make a new hire in their Conveyancing team. This is a fantastic opportunity for a experienced conveyancing or residential property legal assistant to join work in a within a really nice environment in their offices just north of London.  What we are looking...

  • Conveyancing Legal Assistant

    12 hours ago

    Gerrards Cross, Buckinghamshire, United Kingdom G2 Legal Limited Full time

    A leading Legal 500 firm, G2 Legal Limited, is seeking an experienced Conveyancing Legal Assistant to join their team in Buckinghamshire. This is an excellent opportunity for a skilled conveyancing professional to work in a dynamic and supportive environment.Key Responsibilities:Support fee earners in residential conveyancing mattersProvide excellent...

  • Conveyancing Legal Assistant

    10 hours ago

    Gerrards Cross, Buckinghamshire, United Kingdom G2 Legal Limited Full time

    A leading Legal 500 firm, G2 Legal Limited, is seeking an experienced Conveyancing Legal Assistant to join their team in Buckinghamshire. This is an excellent opportunity for a skilled conveyancing professional to work in a dynamic and supportive environment.Key Responsibilities:Support fee earners in residential conveyancing mattersProvide excellent...

  • Conveyancing Legal Assistant

    2 hours ago

    Gerrards Cross, Buckinghamshire, SL9 8EL, Gerrards Cross, United Kingdom G2 Legal Limited Full time

    A leading Legal 500 firm with offices across Buckinghamshire, Oxfordshire and London, is looking to make a new hire in their Conveyancing team. This is a fantastic opportunity for a experienced conveyancing or residential property legal assistant to join work in a within a really nice environment in their offices just north of London. What we are looking...

  • Ehc Caseworker

    3 months ago

    Angel Station, United Kingdom West Northamptonshire Council Full time

    About the role Are you looking for a new challenge? Can you make a difference for children and young people with Special Educational Needs and Disability? The Education Health and Care Team are looking for new Case Workers for children, young people and their families, working closely with relevant professionals through statutory SEND processes. The Case...

  • Ehc Caseworker

    3 months ago

    Angel Station, United Kingdom West Northamptonshire Council Full time

    About the role Are you looking for a new challenge? Can you make a difference for children and young people with Special Educational Needs and Disability? The Education Health and Care Team are looking for new Case Workers for children, young people and their families, working closely with relevant professionals through statutory SEND processes. The Case...

  • Homeownership Officer

    3 months ago

    Blackfriars Station, United Kingdom Wandle Housing Association Ltd Full time

    To provide a professional and comprehensive leasehold management service to our homeowners. To ensure that services are provided in line with legislation, regulation, best practice and in accordance with the terms of the lease. To promote customer satisfaction through ensuring our homeowners receive a quality, helpful, responsive and value for money service....

  • Revenues Officer

    3 weeks ago

    Cross, United Kingdom CRA GROUP LIMITED Full time

    2-3 months contract with a Central/South London based Local Authority. Job Summary:• The role will predominantly be within our Council Tax processing team.• To manage a particular caseload in the day-to-day administration, billing, collection and recovery of Council Tax (an annual debit of £176M), and Business Rates (annual debit of £320M) and BIDs...

  • Legal Secretary/PA

    7 days ago

    King's Cross, Greater London, United Kingdom Hire Ground Full time

    About the RoleWe are seeking a highly organized and detail-oriented Support Officer to join our Legal Department at Hire Ground. As a Legal Secretary/PA, you will provide administrative support to our legal team, ensuring the smooth operation of our office.Key ResponsibilitiesProvide secretarial support to our legal team, including typing documents,...

  • Education Health and Care

    3 months ago

    Angel Station, United Kingdom West Northamptonshire Council Full time

    About the role Are you looking for a new challenge? Can you make a difference for children and young people with Special Educational Needs and Disability? The Education Health and Care Team are looking for a new EHC Officer. The EHC Officer is responsible for ensuring statutory timescales are met for his or her area. This is both statutory assessments...