Front of House Receptionist

4 months ago

Leeds, United Kingdom Commercial Estates Group Full time

At CEG, we don’t just build and manage bricks and mortar, we build communities. We make space for people to flourish and businesses to develop, we want to provide the perfect place for businesses to thrive.

The Front of House Receptionist role is integral to ensuring that a first-class experience is provided to our tenants and their visitors by building strong, long-lasting partnerships. This role would suit an immaculately presented, professional and highly organised individual, who has had previous Front of House experience and a friendly presence. They must be willing to go that extra mile for tenants and visitors and thrive in creating a memorable customer service experience.

This diverse role requires team delivery of a range of services to our tenants and visitors, including the provision of event management, community placemaking, and the support of building amenities such as the Café and breakout space.

This role is a unique opportunity for an enterprising individual who wishes to deliver an unforgettable service, have a long-lasting career and the opportunity to create something amazing.

**Reports to Front of House Manager**

**Key Responsibilities**
- Delivery of a first-class customer experience to all tenants and visitors
- Establish excellent tenant relationships, keep abreast of tenant needs and delivering improvements where necessary
- Work alongside CEG’s Customer Experience Team to deliver the LIFE experience on site
- Ensure the Life by CEG App is kept up to date with the latest building events, and gym/café offers and all other site relevant content
- Working with local partners and securing discounts and activity listings to create the best tenant service. Promoting the Kirkstall Forge community initiatives including car-pooling and other travel amenities
- Establish and maintain excellent relationships with the Kirkstall Forge café and create other partnerships to achieve the best service and offer for tenants
- Ensure the Building Operations Manual is reviewed regularly and kept up to date
- Ensure all aspects of front-of-house admin policies and procedures are adhered to
- Ensuring reception is covered at all times
- Be part of the presentation team, talking knowledgeably about the workspace on offer, the building and the location, showing potential tenants available office space and benefits of Kirkstall Forge.
- Take responsibility for maintaining ‘viewing-ready’ space and the presentation of the building
- To be familiar with the building, in particular, its construction, the services provided, plant and equipment, fire and security systems and front-of-house services
- Ensure the safety of all contractors, tenants and visitors to ensure the highest levels of compliance in respect of Health and Safety and Statutory Legislation
- Reporting of faults and incidents through the eLogbook’s facilities management helpdesk and managing this through to resolution
- Providing ongoing support to facilities management and the Investment Management teams
- Competent to support planned and unplanned evacuations, always remaining calm and professional

**Key Skills and Personal Attributes**
- Highly presentable and professional
- Excellent IT skills, including MS Word, Excel and Outlook
- Totally customer service driven - willingness to understand and meet the needs of both internal and external clients in order to build and maintain positive relationships
- Excellent communication skills, oral and written
- Workflow management i.e. effective organisational and time management skills and the ability to prioritise
- Acts as an Ambassador for CEG and the Kirkstall Forge product
- Commitment to Excellence - uses their initiative, adapts positively to change and is proactive in finding solutions to issues. Always focuses on delivering quality work and driven to learn more

**Requirements**:

- FAAW Qualified (preferred)
- Exceptional customer service skills
- Experience in a similar role
- Excellent Communication
- Excellent IT skills
- Team player with the ability to be flexible
- Health & Safety Awareness

**Job Type**: Permanent

Pay: £25,000.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Life insurance
- Private medical insurance

Schedule:

- Monday to Friday

Work Location: In person

  • Front of House/receptionist

    4 months ago

    Leeds, United Kingdom Gibson Hollyhomes Full time

    **Front of House/Receptionist** **Leeds City Centre** **£23,000 - £26,000** **As a Front of House/Receptionist your duties will include**: - Assist the Office Manager in the day to day running of the office - Manage meeting room booking requests, providing refreshments where necessary - Assist with setting up of onsite events - Managing the day-to-day...

  • Front of House Concierge/ Receptionist

    4 months ago

    Leeds, United Kingdom OCS Full time

    **Job Reference: /AS/08-04/1137/13** **Job Title: Front of House Concierge/ Receptionist** **Location: Wellington Pl, Leeds** **Pay Rate: £12.00** **Hours per week: Monday to Friday - 08:00 - 16:00 - 40 hours per week** **Business Overview** OCS UK & Ireland, part of the OCS Group, is a leading facilities management company providing a range of both...

  • Front of House

    4 months ago

    Leeds, United Kingdom Carrwood Park Full time

    **WorkWell - Front of House Vacancy** **Immediate Start** An exciting opportunity has arisen for a Front of House to join one of the most forward-thinking workplace solutions companies in Leeds. As part of the WorkWell team, you will be based within our prestigious, professional and modern service office park and your main focus will be to provide...

  • Front of House Receptionist

    3 months ago

    Leeds, United Kingdom Jo Holdsworth Recruitment Full time

    Do you have experience working in a client facing role? Do you have exceptional customer service skills and enjoy always going the extra mile? Do you enjoy working in a team and do you have a passion for dealing with people? We are excited to be supporting our client with the recruitment for a receptionist role on a permanent basis. The role is working in...

  • Front Desk Receptionist

    4 months ago

    Leeds, United Kingdom Recruitment Solutions Full time

    Our client in Leeds - LS1, are looking for an experienced Front of House Receptionist to join their team on a temp 3 month contract. Duties but not limited to: - Coordinate with external contractors for specialized repairs or services - Front of house cover on the main reception - Meeting room bookings / set up - Post room duties - collect post and...

  • Front of House Concierge

    4 months ago

    Leeds, United Kingdom OCS Full time

    **Job Reference: /SC/14-05/1164/14** **Job Title: Front Of House Concierge** **Location: Leeds** **Pay Rate: £12.00** **Hours per week: Monday to Friday - 08:00 - 16:00 - 40 hours per week** **Business Overview** OCS UK & Ireland, part of the OCS Group, is a leading facilities management company providing a range of both standalone and integrated...

  • Front of House

    3 months ago

    Leeds, United Kingdom paretofm Full time

    **Front of House/Receptionist** **Salary**:Up to £26k **Location**:Wellington Place, LS1 (10 minute walk from Leeds train station) **Contract Type**:Permanent **Hours**: Monday - Friday, 8am-5pm (40 hours per week) **Overview** This is a full-time role based within a fantastic building on the Wellington Place estate, working for us directly you will...

  • Receptionist

    2 days ago

    Leeds, Leeds, United Kingdom Kate+Co Full time

    Receptionist Job DescriptionWe are seeking a highly skilled and organized Receptionist to join our team at Kate+Co. As a Receptionist, you will be the first point of contact for clients and visitors, providing exceptional customer service and ensuring a smooth and efficient experience.Key Responsibilities:Coordinate the front of house reception, ensuring a...

  • Receptionist

    2 days ago

    Leeds, Leeds, United Kingdom Kate+Co Full time

    Receptionist Job DescriptionWe are seeking a highly skilled and organized Receptionist to join our team at Kate+Co. As a Receptionist, you will be the first point of contact for clients and visitors, providing exceptional customer service and ensuring a smooth and efficient experience.Key Responsibilities:Coordinate the front of house reception, ensuring a...

  • Front Desk Receptionist

    3 months ago

    Leeds, United Kingdom Catch 22 Full time

    Our client, a large corporate facilities service provider in **Garforth** (Leeds LS15), are looking to appoint a Facilities **Front Desk Receptionist** to work on the front desk within a modern office space. Core responsibilities of the **Front Desk Receptionist** role include: - Warmly and professionally welcoming visitors and clients, serving as their...

  • Receptionist

    7 days ago

    Leeds, United Kingdom Kate+Co Full time

    We have partnered with a professional services organisation who are recruiting for a Receptionist on a full-time permanent basis. This is a completely office-based role and you’ll therefore be required to travel to their prestigious Leeds based office. The role is Monday-Friday, with flexibility required between the hours of 8:30am- 5:30pm.We welcome...

  • Receptionist

    3 days ago

    Leeds, Leeds, United Kingdom Kate+Co Full time

    Receptionist Job DescriptionWe are seeking a highly skilled and organized Receptionist to join our team at Kate+Co. As a Receptionist, you will be the first point of contact for clients and visitors, providing exceptional customer service and ensuring a smooth and efficient experience.Key Responsibilities:Coordinating the front of house reception and...

  • Receptionist

    3 days ago

    Leeds, Leeds, United Kingdom Kate+Co Full time

    Receptionist Job DescriptionWe are seeking a highly skilled and organized Receptionist to join our team at Kate+Co. As a Receptionist, you will be the first point of contact for clients and visitors, providing exceptional customer service and ensuring a smooth and efficient experience.Key Responsibilities:Coordinating the front of house reception and...

  • Receptionist

    3 months ago

    Leeds, United Kingdom Lah Property Marketing Full time

    **Description**: **Receptionist** **Central Leeds location** We have an opportunity for a vibrant Front of House Receptionist to work in a prestigious canal side office building, located in the commercial quarter of Leeds. You should be well presented with proven experience and confident to take ownership of this busy and varied role. You will deliver a...

  • Receptionist

    4 months ago

    Leeds, United Kingdom Hooray Recruitment Full time

    Do you want to work for an employer who have a reputation for caring about their employees? Are you organised and efficient with excellent communication skills? Would you thrive in a professional environment with a varied working day? Fantastic - please give me a call. **This UK wide consultancy firm is looking for a Receptionist to join their Front of...

  • Front Desk Receptionist/customer Service

    3 months ago

    Leeds, United Kingdom ZUWA Full time

    **Job Title: Front Desk Receptionist/Customer Service** **Company: ZUWA** **Location: Leeds** ZUWA is currently seeking a motivated and customer-focused Front Desk Receptionist/Customer Service representative to join our team in Leeds. In this dual role, you will be the first point of contact for our company, providing exceptional customer service and...

  • Ad Hoc Receptionist

    4 months ago

    Leeds, United Kingdom Lah Property Marketing Full time

    **Description**: Cover Receptionist Manchester, Leeds and Liverpool Are you looking for a role where you work occasionally and could fit around study/family/own business. One which gives you the flexibility to work as and when you choose? We have an opportunity for temporary cover receptionists to provide exceptional customer service, on an ad hoc...

  • Receptionist

    1 week ago

    Leeds, United Kingdom Office Angels Full time

    Are you an organised and customer service-oriented individual? Our client, a leading legal organisation, is seeking a Receptionist to join their team. As the face of the firm, you will play a vital role in coordinating the front of house reception and ensuring a warm and professional welcome to all clients and visitors. Job Title: Receptionist Salary:...

  • Receptionist - Front Desk Coordinator

    5 days ago

    Leeds, Leeds, United Kingdom Elizabeth School of London Full time

    Job SummaryWe are seeking a highly organized and friendly Receptionist to join our team at Elizabeth School of London. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our students, staff, and visitors.Key ResponsibilitiesAnswer and direct phone calls, letters, and emails to the correct department...

  • Receptionist - Front Desk Coordinator

    5 days ago

    Leeds, Leeds, United Kingdom Elizabeth School of London Full time

    Job SummaryWe are seeking a highly organized and friendly Receptionist to join our team at Elizabeth School of London. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our students, staff, and visitors.Key ResponsibilitiesAnswer and direct phone calls, letters, and emails to the correct department...