Optimisation Partner

7 months ago

Manchester, United Kingdom Dentsu Aegis Network Full time

The purpose of this role to contribute to increasing the ROI of clients’ website(s) by optimising the conversion process

Job Title:
Optimisation Partner

**Job Description**:
We are part of one of the world's largest digital-first end to end media agencies, and offer CRO & UX to some of the world's top companies. We are growing our CRO department and are looking for people to lead our CRO and UX projects.

Our clients include Specsavers, Dr Martens, Honda, Pets at Home, People’s Postcode Lottery, Jurys Inn and more.

You will be part of a close-knit team of specialists that work together to create customer focused strategies to improve our clients’ website experiences.

Key responsibilities:
You will manage a team of CRO & UX specialists that offer end-to-end Optimisation & UX delivery across clients. Whilst you will be the senior escalation point for your team and clients, you will have the support of the senior leadership team and people in similar roles, meaning you will have the freedom to make your mark on our department, but in a supportive environment.

As a Senior Optimisation Manager (POD Lead) your focus will be to:

- Lead a team of CRO & UX Specialists, including Strategists, Designers, Data Analysts, Researchers and Developers. This will include resource management, prioritisation and the direct management of the team. You will have support from experts in Data, Design, Research and Development so don’t need to be experienced in all these disciplines.
- Oversea a portfolio of client accounts, providing guidance to the teams leading each account, ensuring that our clients get value for their investment
- Review your teams client strategies, ensuring they align with long-term client objectives. These can include but are not limited to A/B testing, a page/journey redesigns, optimisation of the acquisition journey and site speed optimisation.
- Be accountable for your clients, determining potential threats and finding solutions to keep clients happy and investing in our services
- Lead annual, quarterly and monthly reviews for clients, communicating the success of our optimisation programmes with senior client stakeholders
- Instil a culture of evidence-based approach to website optimisation throughout the team, using quantitative and qualitative methods to truly understand our clients’ products and customers.
- Direct resource planning for your team, working with the Strategists to set deadlines and prioritise activity.
- Build relationships with our wider agency teams; such as PPC, SEO, Social, Affiliates, Analytics etc. Using these relationships to find ways to collaborate
- Find areas for revenue growth, increasing your client investment, finding cross-sell opportunities or working with our sales team to bring in new clients
- Organise and deliver training sessions for all members of the team
- Analyse our proposition and work with your team to advance our services, innovating and harnessing the skills of the team to ensure we’re at the forefront of CRO in the market

We are looking for:

- Direct management experience including creating and following personal development plans.
- You need to have comprehensive knowledge of CRO and UX, covering A/B-testing, personalisation and UX projects
- Excellent communication skills, being able to lead difficult client calls/meetings at short notice and steer them to actionable conclusions
- Ability to mentor and coach your team on all things CRO, and instill a desire for them to continually learn and develop

Nice to have:
We prioritise people that have the right attitude and a hunger to learn and develop, however experience in any of the below disciplines might improve your chances of recruitment:

- Experience in a commercial environment, growing revenue and profitability
- Awareness of UX design principles, Data analytics, Website development and Content Management
- Experience with research methodologies such as polls/surveys, remote research, moderated research, guerrilla research, customer interviews etc.

What do we offer:

- Every year we conduct an employee survey and consistently score excellently for Management, Respect, Innovation, Team, Empowerment, Customer focus and Valued Input
- We structure our accounts and teams in a way that allows everyone to work side by side with senior members of the team meaning you have hands-on training, as well as a safe environment to develop your skills.
- Our team is made up of experts across CRO and UX, giving you the opportunity to learn from the best in the business
- We are committed to your professional development, providing you with fortnightly 1-2-1s with your Manager, and a clear career progression plan. including pay and promotion reviews every 6 months.
- As part of the Dentsu Network, we work closely with the other specialist agencies to service our clients (Creative, Media, Digital etc). This provides a wealth of opportunities to learn about other areas of online and offline marketi

  • Financial Performance Optimiser

    3 days ago

    Manchester, United Kingdom The Co-operative Group Full time

    Financial Performance OptimiserJoin our dynamic team as a Financial Performance Optimiser and play a key role in driving business growth and success.As a Financial Performance Optimiser, you will be responsible for managing high-profile and complex projects, working closely with senior leaders and the Finance Business Partner to deliver financial challenge...

  • Salesforce Optimisation Lead

    3 weeks ago

    Manchester, United Kingdom Maxwell Bond Full time

    Salesforce Optimisation Lead Job Title: Salesforce Optimisation Lead Salary: £48,000 + 10% bonus Location: Manchester Are you a Salesforce expert who's passionate about coaching and process improvement? Maxwell Bond have partnered with a business services company who are looking for someone to optimise Salesforce, support the Sales and Customer...

  • Salesforce Optimisation Lead

    4 weeks ago

    Manchester, United Kingdom CV-Library Full time

    Salesforce Optimisation Lead Job Title: Salesforce Optimisation Lead Salary: £48,000 + 10% bonus Location: Manchester Are you a Salesforce expert who's passionate about coaching and process improvement? Maxwell Bond have partnered with a business services company who are looking for someone to optimise Salesforce, support the Sales and Customer...

  • Optimisation/cro Manager

    2 days ago

    Manchester, United Kingdom Alex James Digital Full time

    Our client are fast growing digital business. Due to continued growth they are now looking for a Optimisation Manager to join the team. You will use data driven insights to create and deliver an Optimisation roadmap to improve all aspects of the Website and App customer journey funnel for all key customer personas, focusing on content, message and user...

  • Content Optimisation Specialist

    1 week ago

    Manchester, United Kingdom Program Manager, EMEAAPAC Full time

    About the PositionWe are seeking a highly skilled Digital Marketing Strategist to join our dynamic team at CAVU. As a key member of our content team, you will play a pivotal role in creating engaging, optimised content that drives high-quality traffic to the websites of our partners and DTC brands.Key ResponsibilitiesContent Creation: Develop and optimize...

  • Customer Journey Optimisation Lead

    1 week ago

    Manchester, United Kingdom Humankind Global Recruitment Full time

    Job Title:Customer Journey Optimisation LeadAbout the Company:Humankind Global Recruitment is a leading digital marketing agency with a focus on customer experience optimisation.Job Overview:We are seeking a highly skilled Customer Journey Optimisation Lead to join our team in Manchester. The successful candidate will lead our retention marketing efforts,...

  • Medicines Optimisation Pharmacist

    1 month ago

    Manchester, United Kingdom The Christie Nhs Ft Full time

    Job summary You will be self-confident with excellent interpersonal and organisational skills and contribute to service development through your initiative and enthusiasm.You will be working alongside our Principal Pharmacist Medicines Optimisation in shaping the future of healthcare for our patients by playing a pivotal role in helping to deliver on the NHS...

  • Retention Optimisation Manager

    1 month ago

    Manchester, United Kingdom Humankind Global Recruitment Full time

    Retention Optimisation Manager Full Time Manchester (Hybrid) This is an opportunity where you'll be leading the line on strategic marketing automation, gamification tactics, and marketing technology, to drive profitable user engagement and enhance the overall customer experience.If you're a CRM Manager or Marketing Retention Manager who really wants to get...

  • Retention Optimisation Manager

    4 weeks ago

    Manchester, United Kingdom Humankind Global Recruitment Full time

    Retention Optimisation Manager Full Time Manchester (Hybrid) This is an opportunity where youll be leading the line on strategic marketing automation, gamification tactics, and marketing technology, to drive profitable user engagement and enhance the overall customer experience.If youre a CRM Manager or Marketing Retention Manager who really wants to get...

  • Retention Optimisation Manager

    1 month ago

    Manchester, United Kingdom Humankind Global Recruitment Full time

    Retention Optimisation ManagerFull TimeManchester (Hybrid)This is an opportunity where you'll be leading the line on strategic marketing automation, gamification tactics, and marketing technology, to drive profitable user engagement and enhance the overall customer experience. If you're a CRM Manager or Marketing Retention Manager who really wants to get...

  • Retention Optimisation Manager

    1 month ago

    Manchester, United Kingdom Humankind Global Recruitment Full time

    Retention Optimisation ManagerFull TimeManchester (Hybrid)This is an opportunity where you'll be leading the line on strategic marketing automation, gamification tactics, and marketing technology, to drive profitable user engagement and enhance the overall customer experience. If you're a CRM Manager or Marketing Retention Manager who really wants to...

  • Retention Optimisation Manager

    1 month ago

    Manchester, United Kingdom Humankind Global Recruitment Full time

    Job Description Retention Optimisation Manager Full Time Manchester (Hybrid) This is an opportunity where you'll be leading the line on strategic marketing automation, gamification tactics, and marketing technology, to drive profitable user engagement and enhance the overall customer experience. If you're a CRM Manager or Marketing Retention...

  • Senior Finance Business Partner

    1 week ago

    Manchester, United Kingdom PHMG Full time

    Job OverviewAs a Senior Finance Business Partner at PHMG, you will play a critical role in driving our company's financial strategy forward. With a proven track record in finance business partnering, you will be responsible for delivering high-quality financial analysis and insights to support informed decision-making.This is an exciting opportunity to join...

  • SEO Associate Partner

    6 months ago

    Manchester, United Kingdom Open Partners Full time

    **Overview of role**: The SEO Associate Partner plays a pivotal role in enhancing our clients' online visibility and driving organic traffic to their websites. This position offers an excellent opportunity for individuals passionate about search engine optimisation (SEO) and digital marketing strategies to work with a diverse range of clients and further...

  • Retention Optimisation Manager

    1 month ago

    Manchester, UK, Greater Manchester, United Kingdom Humankind Global Recruitment Full time

    Retention Optimisation ManagerFull TimeManchester (Hybrid)This is an opportunity where you'll be leading the line on strategic marketing automation, gamification tactics, and marketing technology, to drive profitable user engagement and enhance the overall customer experience. If you're a CRM Manager or Marketing Retention Manager who really wants to...

  • Apprenticeship Partner

    4 weeks ago

    Manchester, United Kingdom Hays Full time €65,000

    Join a leading global brand at the forefront of innovation and excellence in the production industry. Based in Manchester, this is an exciting opportunity to be part of a dynamic team dedicated to driving strategic change and fostering a positive work environment. Providing insight, coaching, and challenge to ensure high-performing teams. # Talent...

  • Business Financial Partner

    2 weeks ago

    Manchester, United Kingdom Veritas Partners Ltd Full time

    Role SummaryThis role involves providing FP&A support and commercial business partnering to the Sales / Marketing / Supply chain and Senior Leadership Team.Key Performance Indicators (KPIs):Ensuring financial implications of key commercial business decisions are understood and optimisedProviding superb business navigation through financial commercial...

  • People Partner

    3 weeks ago

    Manchester, United Kingdom Hays Human Resources Full time

    Your New Company Join a leading global brand at the forefront of innovation and excellence in the production industry.Our client is committed to creating an inclusive and high-performing workplace where everyone can thrive.Based in Manchester, this is an exciting opportunity to be part of a dynamic team dedicated to driving strategic change and fostering a...

  • People Partner

    4 weeks ago

    Manchester, United Kingdom Hays Full time

    Your New Company Join a leading global brand at the forefront of innovation and excellence in the production industry.Our client is committed to creating an inclusive and high-performing workplace where everyone can thrive.Based in Manchester, this is an exciting opportunity to be part of a dynamic team dedicated to driving strategic change and fostering a...

  • Team Lead Partner Management

    4 weeks ago

    Manchester, United Kingdom CTI Full time €50,000 - €75,000

    Role : Partner Acquisition Lead (Mortgages & Savings) Location : Hybrid CTI is seeking to appoint a Partner Acquisition Lead (Mortgages & Savings) for a leading mortgage and savings provider. Managing the daily activities of existing partners, which includes performing monthly and quarterly management assessments. # Analysing partner performance...