Front Office Team Member
5 days ago
**Front Office Team Member**:
**HI Maidenhead/Windsor****:
**The Opportunity**
Working in the front office team as a Team Member, you are a key factor and have a big responsibility within the Hotel. Your job is to keep the Hotel running smoothly, making sure all the service users are comfortable, and safe and assisting with all their requests throughout the day. As a Team Member, you will need to make sure the hotel is running smoothly and effectively. In this role, you will have the ability to grow your career and give customers the best experience in staying in one of our excellent venues.
**Benefits**
- Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
- Access to the IHG Employee Room Benefit Programme across their global portfolio. (T&Cs apply).
- Access to 24/7 Employee Assistance Programme - 24/7 access for our employees to call and get support and advice on any issues they may be experiencing.
- Refer a friend scheme from £500 to £1000 per referral.
- Access to 24/7 Online GP Service - 24/7 access for all employees so they can talk to a doctor when they really need to most.
- Hospital Plan.
- Online Health Portal.
- Eye Care.
- Employee Discount Schemes - 100's of discounts, ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Health Screening.
- Pension Scheme.
- Free meals on duty.
- Cycle to Work - Our Cycle2Work schemes from Halfords help all our employees save money and keep fit.
- Proven experience of working in a customer-facing role, such as F&B, reception, meeting & events, housekeeping, etc. Ideally gained within the hospitality sector
- Previous shift working experience,
- Excellent oral and written communication skills
- Excellent problem-solving skills and attention to detail. With the ability to work under pressure
- Strong Organisation and Planning skills and the ability to prioritise appropriately.
- Fully flexible with working hours/shifts
- Possess a can-do attitude.
**Hotel**
Holiday Inn Maidenhead/Windsor hotel is close to the M4 and only 20 minutes by car from Heathrow Airport (LHR).
We are just 6 miles from the centre of Windsor, and a direct train from Maidenhead station, a mile, and a half away, can whisk you into London Paddington in 36 minutes.
Explore the Queen's home at Windsor Castle, have a day out with the kids at LEGOLAND® Windsor Resort or experience the excitement of horse racing at Ascot Racecourse, all within a short drive.
If you are planning a conference or big event, book one of our 10 flexible meeting rooms, which include a banquet room with space for 350 guests. Refreshments and tasty catered meals are available on request.
**About us**
We have 46 hotels in our growing UK portfolio, international brands Crowne Plaza, Holiday Inn, and Best Western under our belt and all in some fantastic locations, it’s no surprise that LGH Hotels Management is the place to be.
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