Quality Assurance and Compliance Lead

5 months ago

North London, United Kingdom Marcus And Marcus Ltd Full time

**Job Purpose**

We have been inspected and rated outstanding with the CQC and now recruiting a new and exciting role who will be working closely with the Head of Operations and General Manager, to identify development and improvement opportunities by ways of internal audits and inspections, creating action plans and working with management team to improve quality of care, collect, analyse and interpret data to report to the General Manager.

This role once completing probationary period you would be required to progress in to the role as a CQC Registered Manager.

Our Quality and Compliance Lead will support the General Manager in ensuring that our service is assessed and monitored against legislative and regulatory standards providing the General Manager with a clear view of compliance against CQC standards and other relevant legislation and good practice standards. You will identify any actions required to bridge gaps in compliance, identify the risks associated with non-compliance and develop action plans to address these. You will work alongside all members of the team to establish KPI’s for each area of operation and to streamline our QA processes and systems and support in training and developing our team to understand and comply with QA and Compliance processes.

**Duties and responsibilities**
- Monitor and review compliance across the organisation, collecting and tracking information to ensure services and teams meet statutory and best practice requirements (e.g. in fire safety, health and safety, medication, equipment maintenance, incidents, etc). Highlight exceptions and liaise with internal/external stakeholders to support teams in timely and appropriate responses.
- Collating information from a range of sources within agreed deadlines and maintain effective records of audit results, recommendations for remedial action and follow up as required.
- Recommend strategies for achieving compliance and oversee implementation of agreed action plans
- To be the first point of contact for complaints and grievances, monitor progress and outcomes against agreed KPI’s and ensure statutory notifications are made as needed
- To be the first point of contact regarding safeguarding concerns, to make Registered Manager aware of any concerns and support in the investigation process as required, to make statutory notifications as needed, monitor and record outcomes
- Support the Head of Operations in matters relating to safeguarding within the services and support Managers to carry out internal investigations and Scrutiny reports, where necessary
- Review risk assessments and care plans and give feedback to PBS and Ops Teams
- Lead in the assessment of services against CQC KLOES and other good practice standards
- Continue building on strong stakeholder relationships that we have established
- Coordinate external audits and ensure their reports and associated actions are recorded on our compliance system and we learn lessons from outcomes
- To support Managers and staff to understand quality management and implement changes to policy and practices across the services to reflect improvements.
- To comply with data protection and confidentiality legislation.
- To comply with all relevant mandatory legislation in order to provide care solutions to our Clients.
- To complete Risk Assessments as necessary, in line with current legislation. These may include field-based assessments, worker and client assessments.
- Coordinate learning and development activities and assist in supporting Managers in regards to regulatory compliance and to ensure on-going effectiveness of the service
- To develop and ensure effective systems are in place to demonstrate our continued compliance and to develop plans to ensure good practice in all activities relating to the care of our clients
- Any other duties reasonably required to undertake as part of a Quality Assurance and Compliance role.
- Proven experience in a Quality and Compliance lead role within a CQC regulated adult social care service
- Or
- Proven Senior Management experience of service development and improvement in CQC adult social care.
- Health and Social Care qualification
- Adult teaching/ training or Quality Assurance qualifications
- Extensive knowledge of CQC regulations, health and social care legislation and relevant regulatory bodies

**Essential Attributes**
- Minimum Level 5 Health and Social Care qualification
- Flexibility to develop this new role to meet the on-gong needs of the service
- Track record of Compliance in the care sector.
- Sound Knowledge of CQC Regulatory framework
- Ability to prioritise work and to manage a number of workstreams at the same time
- Proactive and takes accountability for own actions and for meeting targets and deadlines
- Excellent report writing and IT skills including use of Word, Excel and Power point presentations for example
- Ability to communicate with persons at all levels of the organisation
- Experience of suppor

  • Quality Assurance Compliance Specialist

    5 months ago

    London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    The Quality Assurance Compliance Specialist will work with and support a diverse, innovative team to implement and maintain effective QMS processes and compliance across the site, providing assurance that quality product is manufactured, tested, and released to patients. The team leads the QMS processes to maintain a state of inspectionreadiness including...

  • Compliance & Quality Assurance Lead

    5 months ago

    London, United Kingdom Apax Full time

    **Our Mission** Apax's aspiration is to become a values-driven enterprise and our mission "We strive for excellence to improve ourselves, transform services, enhance lives and advance society" plays centre stage. We take a collaborative and consultative approach that values and appreciates the contribution and enthusiasm of our team to make a difference to...

  • National Quality Assurance Manager

    1 month ago

    London, Greater London, United Kingdom Quality Enterprises USA Full time

    At Quality Enterprises USA, we're seeking a highly skilled National Quality Assurance Manager to join our team. As a key member of our National Quality Assurance Team, you'll be responsible for ensuring the highest standards of quality and technical compliance across our projects.The RoleAs a National Quality Assurance Manager, you'll be responsible for...

  • Senior Quality Assurance Specialist

    1 month ago

    London, Greater London, United Kingdom British Compliance Institute Full time

    At British Compliance Institute, we offer a dynamic and supportive environment where professionals can thrive and grow. Our team is committed to excellence and continuous learning, and we're looking for a skilled Senior Quality Assurance Specialist to join us.As a Senior Quality Assurance Specialist, you will be responsible for ensuring that all Quality and...

  • Senior Quality Assurance Specialist

    1 month ago

    London, Greater London, United Kingdom Quality Enterprises USA Full time

    Job SummaryWe are seeking a highly skilled Senior Quality Assurance Specialist to join our team at Quality Enterprises USA.The ideal candidate will have a minimum of 4-6 years of experience in quality assurance, with a strong background in process validation and regulatory compliance.Responsibilities:Develop and implement quality assurance policies and...

  • Quality Assurance and Compliance Expert

    1 day ago

    London, Greater London, United Kingdom Manucomm Recruitment Ltd Full time

    Job Summary:We are seeking a Quality Assurance and Compliance Expert to join our client, a successful food manufacturer based in Somerset. As a Quality Assurance and Compliance Expert, you will be responsible for ensuring that all food products meet the highest standards of quality, safety, and authenticity.About the Role:The successful candidate will report...

  • Director of Quality Assurance and Compliance

    1 day ago

    London, Greater London, United Kingdom Hca Cancer Network Full time

    We are looking for a highly skilled Director of Quality Assurance and Compliance to join our team at HCA Laboratories in London. This is a permanent full-time position with a competitive salary dependent on experience.HCA Laboratories provides pathology services, including allergy, biochemistry, and endocrinology, haematology and blood transfusion,...

  • Quality Assurance and Compliance Specialist

    4 weeks ago

    London, Greater London, United Kingdom Sanctuary Personnel Ltd Full time

    Sanctuary Personnel Ltd, a leading recruitment agency, is seeking a Quality Assurance and Compliance Specialist to join their team on a permanent basis.The successful candidate will be responsible for delivering a programme of Quality Assurance to commissioned service providers, ensuring due diligence checks are conducted and reports are written as...

  • Quality Assurance Lead

    3 weeks ago

    London, Greater London, United Kingdom Murphy Full time

    Quality Assurance LeadAs a Quality Assurance Lead at Murphy, you will be responsible for championing World-Class Quality delivery across our Business. You will undertake activities to support Right First Time Every Time outcomes, instil the desired quality culture, and provide confidence of compliance and continuous improvement.We are looking for a seasoned...

  • Quality Assurance Lead

    3 weeks ago

    London, Greater London, United Kingdom Barrington James Full time

    Job Title: Qualified PersonBarrington James is seeking a highly skilled Qualified Person (QP) to play a pivotal role in ensuring quality and compliance in our manufacturing and operational processes.Key Responsibilities:Lead the manufacturing, testing, and release of product batches, ensuring strict GMP compliance at every stage.Oversee quality assurance...

  • Training & Quality Assurance Lead - Customer

    5 months ago

    London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    Are you an aspirational and experienced Leader, with highly developed skills in training, quality assurance and compliance in an NHS environment? We are looking to recruit a Training & Quality Assurance Lead with extensive experience gained through working in or around NHS environments. Should you have additional frontline operational experience and...

  • Quality Assurance Operations Lead

    1 week ago

    North Wootton, United Kingdom Manucomm Recruitment Full time

    Job Title: Quality Assurance Operations LeadWe are seeking a skilled Quality Assurance Manager to join our team at a leading food manufacturing company based in Wells, Somerset. The successful candidate will be responsible for ensuring the highest standards of quality throughout the production process.About the Role:Salary: £45,000 - £50,000 per annum +...

  • Compliance and Quality Assurance Strategist

    1 day ago

    London, Greater London, United Kingdom London Borough of Barking and Dagenham Full time

    About the RoleWe are seeking a highly skilled Compliance and Quality Assurance Strategist to join our team at the London Borough of Barking and Dagenham. As a key member of our Homes and Assets Directorate, you will play a crucial role in developing service strategies, optimising service processes and performance, identifying areas for improvement, and...

  • Quality Assurance Lead

    4 weeks ago

    London, Greater London, United Kingdom The Collective Network Limited Full time £37,000

    Quality SupervisorThe Quality Supervisor plays a critical role in ensuring the highest standards of food safety, quality, and compliance within food manufacturing. This position is essential in maintaining product quality, overseeing quality assurance processes, and leading a team of QAs to meet regulatory and company standards.Key Responsibilities:Supervise...

  • Head of Compliance and Quality Assurance

    1 month ago

    London, Greater London, United Kingdom Laraveldaily Full time

    About the RoleWe are seeking a highly skilled and experienced Head of Compliance and Quality to join our team at Laraveldaily. As a key member of our Safety Division UK, you will be responsible for managing the entire quality area, ensuring that demanding quality targets are realized and that the targeted economic goals are achieved.Key...

  • Senior Director, Quality Assurance and Compliance

    4 weeks ago

    London, Greater London, United Kingdom Cpl Healthcare Full time

    Job Title: Senior Director, Quality Assurance and ComplianceCpl Healthcare is seeking an experienced Senior Director, Quality Assurance and Compliance to lead our global quality and compliance initiatives. The successful candidate will be responsible for ensuring that our company's quality management systems are in place and functioning effectively.Key...

  • Quality Assurance Lead

    2 weeks ago

    London, Greater London, United Kingdom Our Future Health Full time

    We are seeking a Quality Assurance Lead to join Our Future Health, a charity supported by the UK Government, in partnership with charities and industry. The successful candidate will play a key role in ensuring the quality of our recruitment activities across Our Future Health clinics located throughout the UK.Main Responsibilities:Leading and managing the...

  • Compliance and Quality Assurance Director

    3 weeks ago

    London, Greater London, United Kingdom Adecco UK Limited Full time

    About the Role:We are seeking an experienced Compliance and Quality Assurance Manager to join our team at Adecco UK Limited. As a key member of our team, you will play a crucial role in ensuring the highest standards of care and support for children in supported accommodation. Key Responsibilities:Proactively monitoring and improving the standards of homes...

  • Director of Quality Assurance and Compliance

    1 day ago

    London, Greater London, United Kingdom Consult Search & Selection Full time

    Job OverviewWe are seeking a highly skilled Director of Quality Assurance and Compliance to lead the quality function at our client's manufacturing facility.The successful candidate will drive continuous quality improvement, manage the Quality teams, and ensure compliance with regulatory requirements.Our client offers a competitive salary package and...

  • Compliance Assurance Professional

    1 week ago

    North East, United Kingdom Sacco Mann Full time

    Sacco Mann is a leading law firm seeking an experienced Compliance Assurance Professional to join their growing compliance team in Newcastle. As a key member of the team, you will be responsible for ensuring the firm's compliance with regulatory requirements.About the RoleThis is an excellent opportunity for a motivated and detail-oriented individual to take...