Clerical Officer

3 weeks ago


Leeds, United Kingdom Leeds Teaching Hospitals NHS Trust Full time

Childrens Services are wishing to recruit to 3 clerical officer posts within the Paediatric Surgery Scheduling Team. We are looking for enthusiastic and highly motivated individuals. The prime responsibility for the post holders will be to contact patients to offer dates for procedures/surgeries for children and booking Covid swabs prior to their attendance to hospital. Duties include dealing with telephone enquiries from patients and relatives, maintaining accurate information across a variety of systems, liaising with different professionals and working closely with the Scheduling Co-ordinator. As well as working closely with the Scheduling Co-ordinator, they will also be communicating effectively with the PSC and Business Manager.

Applicants should be able to communicate effectively in both written and verbal form and with a wide range of people including hospital staff and the general public. In addition, the successful applicants should demonstrate excellent organisational skills, be able to work as part of a team and be able to manage their own workload. The ability to work to tight deadlines and be committed to providing a welcoming, efficient and caring service for our patients and their families is an essential part of this role.


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