Head of Third Party Risk and Operational Resilience

2 weeks ago


Chatham, United Kingdom Vanquis Bank Full time

**Location**: Chatham/London/Bradford/Petersfield**Salary**:
**Closing Date**: Tuesday 12 December 2023- Vanquis Banking Group has a rich history dating back to 1880. The company was founded in Bradford by Joshua Kelley Waddilove as The Provident Clothing and Supply Company to help people access finance and goods who couldn’t from traditional lenders.- Today, Vanquis Banking Group is a FTSE All Share company listed on the London Stock Exchange with around 1.6 million customers and plays the same role in people’s lives today, as it did when it was founded.- Vanquis Banking Group is a unified group made up of two brands: Vanquis (cards and loans) and Moneybarn (vehicle finance). While they offer different products and services, they share the common purpose and customer-centric values at the heart of our group. We understand our customers are real people with varied life experiences, so everything we do from our products to our customer experience is designed with this in mind.**Role purpose**
- To own the development and delivery of effective and compliant Business Continuity Management, Operational Resilience and Crisis Management and to own the development and delivery of an effective third party risk management framework.**Key Responsibilities**:

- Development and delivery of a robust third-party risk management framework that ensures in-life third party management meets business objectives.
- Delivery of Business Continuity requirements, plans and structure across all teams and processes within VBG. Ensure that plans are fit for purpose and tested on a regular basis.
- Ensure that business owners manage third parties in line with framework requirements.
- Provide assurance to the chief operating officer over business wide third party risk management framework compliance.
- Management of 3rd parties delivering operational resilience as a service.
- Ensure that VBG is compliant with all operational resilience requirements and that these are tested so that VBG remains within impact tolerances for each important business service.
- Ensure that VBG is compliant with all PRA/FCA regulatory requirements over third party management.
- Responsible for the development, implementation and testing of a crisis management framework.
- Provision of reporting over third party risk management, operational resilience and continuity management to both senior executive committees and the Board.
- Development and implementation of the framework to manage continuity risk within 3rd parties. Responsible for ensuring that all 3rd parties and strategic partners have appropriate, current and tests BCP’s in place.
- Development of a 3rd party concentration risk framework and management of the risk exposure.
- Deliver ad-hoc strategic initiatives as directed by the Chief Operating Officer and Business Services and Resilience Director.
- Maintain strong relationships with key internal stakeholders and leaders.
- Develop and implemen an educational programme to ensure a relevant level of understanding of third party risk management, business continuity planning, crisis management and operational resilience is in place across the business and Group.

**Leadership Responsibilities**:

- Set a clear direction around third party risk management, Business Continuity, 3rd party risk, Resilience and Crisis Management
- Recruit, develop and coach colleagues to ensure the right level of capability, skills and engagement to maintain a high performing team.
- Set clear objectives to drive individual performance to achieve delivery of functional goals that are aligned to strategic objectives.
- Lead cross functional teams to identify and implement change to help drive business performance across divisions.
- Lead senior leaders across the business to deliver the requirements over third party risk management, crisis management, BCM and Resilience.
- Champion an inclusive culture which promotes diversity and Blueprint behaviours.

**Experience required**:

- Experience of leading third-party risk management, Business Continuity, Resilience and Crisis Management functions within Financial Services arena
- Experienced people manager with the ability to lead, coach and motivate a team.
- Significant experience at providing clear messaging.
- Ability to use initiative and identify issues regarding potential risks or detriment that could impact our customers, our business, and colleagues.
- Confidence and discretion to pro-actively raise issues with senior leaders.
- Ability to provide customers with the best possible outcome through demonstrating a customer focused approach to the way you work.
- Strong Analytical skills with the ability to define and present business cases based on evidence requiring complex judgements and interpretive thinking to define problems and develop solutions.
- Strong influencing and communication skills and the ability to communicate with people at all levels of an organisation often
- Operational Resilience legisla


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