Customer Service Agent

3 weeks ago


Telford, United Kingdom TTC Group Full time

**The role**:
This role is based at our Telford Head Office, Hadley Park East (TF1 6QJ): 37.5 hours per week Monday to Friday (with sociable hours) with a Saturday rota (working1 in 3 during 08:30 - 14:00, with a day off in the week given). This role is a full time, permanent contract and due to the sensitive nature of the data we process, successful applicants will need to complete our Vetting process (at no cost to you).

**Requirements**:

- A passion to deliver exceptional customer service
- Capable of communicating with a diverse customer base and achieving positive results first time
- Able to work sensitively and productively
- Agile and willing to embrace change, always looking to learn new systems or processes to improve the customer experience

**Benefits**:

- Salary of £20,475 per annum (£10.50 per hour)
- Structured training plan through our Academy system and dedicated mentor/buddy.
- Social working hours
- Performance Related Bonus
- Company equity scheme, sharing in the companies success with a cash payment
- Enhanced holiday allowance (25 days plus Bank Holidays)
- Paid volunteer day off
- Health Cash Plan; covering the cost of dental, optical, physio services and access to 24/7 GP services for you and your children.
- Rewards partner; discounts at high street retailers, online providers and entertainment venues.
- Life insurance policy
- ULEV Car Scheme
- Training and Development opportunities to make a career within our wider Group, with Admin, Account, Automation Testing and Data Analysis roles in our future talent plans.

**Exclusively You**:



  • Telford, United Kingdom Ryminster Medical Services Ltd Full time

    **Call Centre Agent** An opportunity to join our busy Call centre team. Handling inbound calls and taking enquiries from potential customers looking to book a medical in one of our 85+ locations. **Duties and Responsibilities** - Answering high volumes of calls professionally and providing the highest level of customer service. - Accurately recording...


  • Telford, Shropshire, United Kingdom Schneider Electric Norge AS Full time

    Job Title: Inbound, Returns and Post-Sales Support Agent Location: Working on site on Tuesdays and Wednesdays and working from home the rest of the week. However, please note, for the first 4 weeks, training will be on site at Telford . Job Overview: As an Inbound, Returns and Post-Sales Support Agent, you will play a key role in providing exceptional...


  • Telford, United Kingdom TTC Group Full time

    **The role**: This role is based at our Telford Head Office, Hadley Park East (TF1 6QJ): 37.5 hours per week (with sociable hours) with a Saturday rota (working1 in 3 during 08:30 - 14:00, with a day off in the week given). This role is a full time, permanent contract and due to the sensitive nature of the data we process, successful applicants will need to...

  • Call Centre Agent

    1 week ago


    Telford, United Kingdom Orbit Full time

    If you’re currently working in Customer Service or as a Call Centre Agent, or are interested in looking for your next opportunity in Telford, we may just have what you’re looking for!We’re looking for people who are interested in growing their careers with us and if you are comfortable working in a professional and busy environment and equally at ease...


  • Telford, United Kingdom Plan.com Full time

    **About the role** Working hours are 10am to 6pm Monday to Friday. **Responsibilities include, but are not limited to;** - Developing and using their customer services expertise to identify and resolve customer queries in a timely manner - Handling inbound and outbound calls to our customers, responding to a diverse range of problems and requests -...


  • Telford, United Kingdom L&C Employment Consulting Full time

    Customer Service Administrator - Permanent - Telford L & C Consulting are recruiting on behalf of a large manufacturing company in Telford for a permanent Customer Service / Sales Support Administrator. Based in Telford, this full time role is in a busy, small, but crucial area of the business. The role is supporting manufacturing in handling a large...


  • Telford, United Kingdom Pertemps Telford Full time

    Customer Service CoordinatorPertemps are currently recruiting for a Customer Service Coordinator on behalf of our client based in Hortonwood, Telford on a Temp-Permanent basis.The successful candidate’s main responsibility will be developing and building customer relationships and in turn, liaising with production to ensure that customer expectations are...


  • Telford, United Kingdom Pertemps Bond Full time

    Customer Service CoordinatorPertemps are currently recruiting for a Customer Service Coordinator on behalf of our client based in Hortonwood, Telford on a Temp-Permanent basis.The successful candidate’s main responsibility will be developing and building customer relationships and in turn, liaising with production to ensure that customer expectations are...


  • Telford, United Kingdom DCC VITAL Full time

    **Req ID**:6332**Company**:DCC Vital - SP Services**Salary**:Not disclosed**Location**:Telford, GB, TF1 7XT**Contract Type**:Permanent**Date Posted**:10 Aug 2023**Description: - Overall Purpose: - To process all sales orders via inbound calls, together with the provision of product information and query handling in a professional and proficient manner,...


  • Telford, United Kingdom Prince Personnel Full time

    I am delighted to be working with a leading Telford business to recruit for a temporary Part Time Customer Service Administrator. The role is anticipated to last until at least the end of August 2023 and will be to see them through a particularly busy period. The purpose of the role is to support with the administration of customer service duties on a daily...


  • Telford, United Kingdom Express Recruitment Full time

    Are you looking for a new challenge and an opportunity to develop new skills?_ - Are you a sporty person with an interest in working alongside some of the biggest UK sporting clubs?_ Express Recruitment are thrilled to be supporting one of UK’s leading agricultural solution companies in their search for a Customer Service Advisor. This is an exciting time...


  • Telford, United Kingdom Nova Talent Ltd Full time

    Nova Talent are working with a UK Leading Agronomic Advice and Product Supplier, within the Agricultural Sector. Employing 400 people across the UK, this is a company that recognises its people as their most important asset and is committed to developing its employees and the business.Together we are seeking to recruit an Customer Support Apprentice to join...


  • Telford, United Kingdom EL Recruitment Solutions Ltd Full time

    You will: * Develop and build relationships to ensure a high level of customer service is provided to customers * Ensure freight is moved on time with all the necessary documentation * Arranging all Sea Freight shipments from start to finsh * Assisting with Customs Declarations * Arrange haulage with shipping line/hauliers * Ensure all...


  • Telford, United Kingdom McNamara Recruitment Full time

    **Customer Complaints Advisor (Temporary Contract)** **Hybrid, working from home 3 days each week** **Based in Telford** **£10.42 per hour** he role is initially a 2-month contract but could possibly be longer. Hours of work: Monday - Thursday 9:00am - 5:30pm, Friday 8:30am - 5:00pm (Working from home on a Monday, Tuesday and Friday). Are you a...

  • Trainee Estate Agent

    4 weeks ago


    Telford, United Kingdom Villiers Hotel, Active Hospitality Full time

    **Trainee Sales Negotiator** **Location**: Telford **Company Overview**: Our client is a dynamic and leading estate agency committed to delivering exceptional real estate services in the Telford area. With a strong reputation for professionalism, integrity, and customer satisfaction, they pride themselves on fostering a collaborative and supportive work...


  • Telford, Shropshire, United Kingdom Prince4jobs Full time

    Permanent £Monday-Friday - Full time, but hours do fluctuate a little during the year. This is a fantastic opportunity to join a well-established, highly successful company based in Telford on a permanent basis in a brand-new role as an Assistant Manager in their Customer Service department. This will be a busy hands-on customer service role where you...


  • Telford, United Kingdom DLC Full time

    If you’re currently working in Customer Service or a Call Centre Agent or are interested in looking for your next opportunity in Telford, we may just have what you’re looking for! We’re looking for people who are interested in growing their careers with us and if you are comfortable working in a professional and busy environment and equally at ease...


  • Telford, United Kingdom Reconomy Full time

    Job Summary Working within the Recycle Loop and reporting to Data and Reporting Manager for C,H&I, the Customer-Facing Technology Coordinator will play a vital role in supporting and mobilising customers on our bespoke technology offerings, ensuring their experience is seamless. You will be the primary point of contact for customer and internal staff...


  • Telford, United Kingdom Travis Perkins plc group Full time

    Joining our friendly and hard working family as a **Customer Sales Assistant**, you’ll be on the front line dealing with our customers that come into your branch; playing a vital role in our continued success, providing a first class service and keeping colleagues and customers safe at all times. **What will I be doing?** No one day is the same as the...

  • Service Driver

    2 weeks ago


    Telford, Telford and Wrekin, United Kingdom 365 Recruit Full time

    SERVICE DRIVER Purpose Our client provides hires services to the construction and event industries. Products hired include portaloos, luxury trailer units, welfare cabins, canteens and stores. They also provide a range of services to empty and clean toilets whilst on hire and re-stock any consumables required. The key purpose of this role is to carry out...