Customer Service Representative Apprentice
6 months ago
**Are you looking to be the person responsible for answering customer queries and expand business sales?**
- Communicating on a day-to-day basis with customers for product sale
- Answer customer inquiries and resolve issues in a timely and professional manner
- Organisation of stock sheets
- Be responsible for updating the company website on stock
- Be the person responsible for arrange deliveries
- General day-to-day admin duties
**Plus any additional duties and responsibilities that may reasonably be expected to be undertake in accordance with the role.**
Prior experience is desirable, but not mandatory.
**Skills and Qualities**:
- Be fluent with English
- Have good communication skills
- Be a team player
- A positive, 'can-do' attitude
- Willingness to learn new skills
- Good attention to detail
- Computer literate
- Have a genuine passion for sales and customer support
- Work well under pressure
- Smart appearance
- Polite manners
**Desired Skills**:
- Be able to manage conflict situations
- Good basic English and maths skills
**Desired qualifications**:
Maths and English (A*-C/4-9) or equivalent but not mandatory
**Work Schedule**
Monday - Friday 10:00am - 5:15pm with half an hour lunch
Hourly pay is to be confirmed.
**Benefits**
- Branded workwear if required that is at the cost of the employer
- Employee Discount
- Store Discount
- Onsite parking
- Bonus Scheme
**Future prospects**
- Full-time permanent employment
- Pay increases
- Progression within the company.
**Training you will receive through a well-established training provider**:
- Customer Service Practitioner Level 2
- Maths and English (if required)
- In house training to support with role
**Job Types**: Full-time, Apprenticeship
**Salary**: From £5.28 per hour
**Benefits**:
- Employee discount
- On-site parking
- Store discount
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Application question(s):
- Are you aware that this is an apprenticeship?
- How would you travel to the workplace and how long would this take you?
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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