Customer Service Representative

6 months ago


Bradford, United Kingdom AllCall Group Full time

**Job Role**: Customer Service Representative.

**Contract Type**: Full time, permanent.

**Location**: Bradford, Little Germany

**Days/Hours**: Full time, 40 hours per week, Monday-Friday, 09:00 - 17:00

**Salary**:£23,920.00

...........................................................................................................................................

Call answering service AllCall are relocating from Manchester to Bradford and are **on the search for friendly and confident individuals** looking to pursue a career in the call answering and customer service industry.

**Benefits**:

- Starting salary of £23,920.00.
- Quarterly performance bonus - increase your earning by up to 10%.
- Paid 30-minute lunch break.
- City centre location (Little Germany).
- 30 days holiday, plus loyalty scheme.
- Company pension scheme.

**Overview**:
As Customer Service Representative, you will be responsible for providing the highest level of customer service via inbound calls.

**Responsibilities**:

- Answer inbound calls on behalf of our clients.
- Call transfers.
- Recording accurate information for message taking.
- Present a professional and friendly image.
- General administrative duties.

**Skills & Experience**:

- Confident.
- Friendly.
- Amazing people skills.
- Attention to detail.
- Excellent communication skills, both verbal and written.
- High levels of accuracy.
- Dependable.

**Job Types**: Full-time, Permanent

Pay: From £23,920.00 per year

**Benefits**:

- Casual dress
- Company pension
- Transport links

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus
- Quarterly bonus

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person



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