Credit Controller

2 weeks ago

Kidderminster, United Kingdom mfg Solicitors Full time

**CREDIT CONTROLLER**

**Kidderminster office (base)**

We have a fantastic new opportunity for a Credit Controller to join mfg’s Finance team in Kidderminster.

**The role and opportunity**

This role will be focused on effective debt collection, based on a foundation of strong relationships with both clients and fee earners, in order to ensure that the firm is able to meet its cashflow objectives. The role requires a high level of attention to detail and ability to effectively manage various tasks and priorities. The role holder is expected to maintain the confidentiality of financial and other information gained when undertaking the role requirements. Click on the accompanying job description for more information.

**About you**

An enthusiastic, motivated “can do” team player, able to work to tight deadlines in a busy department with high volumes of work. With previous experience in a finance role, the ability to organise, prioritise and handle the demands of the role are essential, as is the use of the MS Office suite such as Excel, Outlook and Word.

**The team**

Supporting the Financial Operations Manager and colleagues, you’ll be joining an established and respected Finance team of nine staff who provide comprehensive financial management, reporting and compliance support to the wider business. The team works closely with key stakeholders, adopting a hands-on approach, to help the firm achieve its financial performance objectives.

**About the firm**

mfg is a successful, and growing, leading regional law firm with offices across Worcestershire, Shropshire and Birmingham. We’re award winning, dynamic and forward-thinking with a modern outlook yet traditional backbone, tracing our roots back to 1556. Our well-established, secure client-base come to rely on us through a range of ‘full service’ disciplines spanning corporate/commercial to private client. With over 200 partners and staff, we are large enough to have a presence in the market but small enough for the successful applicant to make a real difference. Click hereto see more.

**Why join us?**

We offer a rewarding career of quality work alongside a commitment to your development. Fundamentally at the core lie the firm’s values, ‘one team’ ethos and supportive culture. It’s a fantastic environment in which people grow and love working for mfg

You’ll get a competitive salary, 25 days’ holiday per year (including three days at Christmas) to start and of course Bank Holidays, healthcare provision, healthy work/life balance and other perks. Committed to inclusion, we aim to employ a diverse section of the community whilst our work for good causes continues to flourish.

**PURPOSE OF ROLE**

To develop, implement and maintain an effective and professional credit control system for the firm. To ensure that tasks are undertaken in a timely and effective manner. To strive for continuous personal development at work.

**PRINCIPAL DUTIES AND RESPONSIBILITIES**

Tasks and Activities:
1. To review the Company Credit Control Procedure and develop and implement any enhancements where required.

2. To manage the outstanding balance falling due and contact clients before balances become overdue to confirm payments.

3. To chase all debts overdue for payment using appropriate methods.

4. Where required, to pass matters to Litigation division to ensure outstanding debts are bought to a satisfactory conclusion.

5. To produce reports to fee earners/divisional heads and the Management Board.

6. To maintain effective lines of communication with fee earners at all offices to discuss debts and resolve issues.

7. To undertake any other duties which may be required on an ad-hoc basis.

Generic Responsibilities and Expected Standards:
1. To assist with the implementation of good working practices, maintain a high standard of work and client service/care within your area of responsibility, in accordance with the firm’s policies, procedures and guidelines and/or as directed by your line manager.

2. To use initiative on all matters.

3. To ensure confidentiality and security for all firm and client documentation and information.

4. To undertake any specific training course as and when required.

5. To effectively demonstrate the firm’s values and behaviours at all times.

6. To maintain clear and precise communications with other members of staff and assist other members of staff when required.

7. To develop good working relationships with external institutions, organisations and other third parties.

8. To ensure that any equipment supplied for the purpose of your work is used correctly, maintained and any defects/faults are reported.

9. To ensure that Health & Safety principles and safe working practices are followed at all times. Employees have a legal duty that gives them responsibility, so far as is reasonably practicable, to ensure that they do not endanger themselves or anyone else by their acts or omissions.

10. To cooperate

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