Adult Weight Management Service Administrator
8 months ago
To be updated and added once authenticated
We are looking for an organised individual, who has excellent interpersonal and communication skills to join our admin team within the adult weight management service. This is an exciting opportunity to be part of a friendly and innovative service that prides itself on high quality care and positive patient and staff experience
To be updated and added once authenticated
The main aspect of this role involves taking telephone calls and answering queries from patients, supporting the administration of the specialist weight management service.
To be updated once authenticated
We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.
To co-ordinate the Northumbria Adult Weight Management referral systems, including the day to day administration of appointments and group programmes.
To contact individuals by telephone to provide information regarding the
appropriate lifestyle interventions, confirm individuals are ready to embark on a lifestyle change, negotiating and arranging appropriate appointments, following up non attendees by phone and/ or letter.
Prepare the appropriate resources for appointments and groups.
To undertake the day to day information collection, collation and dissemination processes as required for individual and service monitoring.
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