Support Officer Social Housing
3 weeks ago
Contract to start 14-01-23 until 10-03-23 with a possible extension.
**The main purpose of the Job**
To provide and support the activities of the Housing Options Unit specialising in social and supported housing. To provide general advice and carry out administrative duties including indexing of correspondence, inputting into relevant case records and maintaining databases. To answer telephone calls across the Units range of activities so a responsive service is maintained
To support the activities of the Social and Supported Housing Team. To ensure compliance with all validation and verification procedures in accordance with the Council’s Allocations Policy. To load or publish adverts on to Search Moves and to assist with shortlisting activities as directed.
To band cases on the Housing Register and set auto bidding for applicants as necessary. To complete nominations for accommodation and to monitor to final outcome including dealing with refusals in accordance with policy.
**Specific Duties and Responsibilities**
To undertake administrative processes and procedures including assessing and banding cases on the Housing Register, inputting data and completing case notes as required maintaining the Councils Housing Register, Private Rented Sector & Temporary Accommodation, Prevention of and Homelessness and Advice records.
**Skills**
Communication Skills
Teamworking skills and the ability to work on your own initiative
RQ774897-01-23
**Salary**: £14.37 per hour
Schedule:
- Monday to Friday
Work Location: One location
Reference ID: RQ774897-01-23
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