Customer Service Rep

3 weeks ago

Milton Keynes, United Kingdom Sensient Technologies Full time

**JOB SUMMARY**:
Working as part of the Customer Services Team, within Supply Chain, you will manage the receipt of customer orders and progress their completion through the order fulfilment cycle, whilst providing support to interrelated functions including Purchasing, Planning, Transport & Distribution, Commercial and Site Administration duties.

**ESSENTIAL DUTIES & RESPONSIBILITIES**:
Receive, verify accuracy and enter customer orders, liaise with Planning and confirm delivery dates with customers

Your customer portfolio will consist of European and English language speaking customers

Manage customer enquiries, resolve queries, source and provide information

Interrogate data systems and generate reports for management reporting

Take ownership of your orders, monitor WIP, manifest transport collections and champion your OTIF completion

Work closely with Supply Chain Departments to provide daily support and absence cover when required

Using Microsoft Excel on a daily basis, to track order progress and analyse data.

Resolution of transport incidents

**SKILLS & ABILITIES**:
Fluent in English and Spanish

Excellent organizational, communication and administrative skills

**EDUCATION & EXPERIENCE**:
Good secondary education or degree

Experience in a Customer Service, Planning or Supply Chain

Numerate and familiar with ERP systems

Export experience would be advantageous

**ABOUT SENSIENT FLAVORS & FRAGRANCES**:
Sensient Flavors & Fragrances Group develops, manufactures and distributes flavor and fragrance systems found in thousands of consumer products worldwide. The company's specialty systems are essential components of food, beverage, household and personal care products. Sensient's value-added flavors and fragrances enable our customers to excel in highly competitive global markets. The Flavors & Fragrances Group is located in Hoffman Estates, Illinois.

**ABOUT SENSIENT TECHNOLOGIES CORPORATION**:
Sensient Technologies Corporation is a leading global manufacturer and marketer of colors, flavors, and fragrances. Sensient employs advanced technologies at facilities around the world to develop specialty food and beverage systems, cosmetic and pharmaceutical systems, inkjet and specialty inks and colors, and other specialty and fine chemicals. The Company's customers include major international manufacturers representing most of the world's best-known brands. Sensient is headquartered in Milwaukee, Wisconsin.

Equal Opportunity Employer

LI-RS1

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