Customer Service Administrator
2 weeks ago
**Customer Service Administrator**
**Order Processing**
**Temporary (Minimum 6 months)**
**24,500 per annum**
**Monday to Friday**
Do you have proven experience processing orders and excellent customer service skills?
My client is looking for an experienced customer service administrator who can process orders with accuracy. If you are seeking your next challenge within a well established company based in Bletchley, Milton Keynes handling customers queries from pricing toaftercare sales then this could be the role for you.
Customer Service Administrator key responsibilities:
- Providing quotations
- Order processing
- Dealing with customer queries in regard to pricing, orders, stock availability, delivery status etc.
- Ensuring customers are kept informed about progress of orders, informing customers of any delays
- Working closely with internal departments and accounts managers to achieve best outcome for customer orders and requests
- Producing despatch notes and liaising with freight forwarders
- Referring problematic issues to management
- Resolving customer complaints and issuing debit/credit notes as needed
- Maintaining an accurate Customer Relationship Management (CRM) database by creating and updating client information
- Handling payment transactions over the phone when necessary
- Immediate Start
- Experience (minimum 2 years) working in a busy Customer Service / Sales office environment
- Experience of SAP is a plus however training will be provided
- Pro-active, reliable, self-motivated with strong communication skills, willing to contribute to the wider team
- Ability to multi-task
- Experience of Excel
WE WOULD PREFER YOUR CV IN WORD FORMAT
Ascendant Recruitment is one of Milton Keynes and Northampton s leading recruitment companies, with PA/Administration, Customer Service, Human Resources, Finance and Temporary divisions. Ascendant Recruitment operates as an Employment Agency for permanent recruitmentand an Employment Business for temporary recruitment. For more information on our current vacancies please visit and like/follow us on Facebook, Twitter and LinkedIn.
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