Admin Assistant
8 months ago
The Jobholder is part of a small team responsible for providing all administration and reception elements to the Breast Screening Service and Breast Imaging Department whilst maintaining the highest standards and meeting fluctuations in demand whilst achieving waiting time targets. Dimensions of role: To enter a variety of information using the NBSS/ CRIS/ TRAKCARE/ BS SELECT systems including client registration, appointments, attendance and results which include confidential medical information. To manage workload under the supervision of the Programme Manager and Deputy Programme Manager. To work flexible hours as the service needs demand Knowledge, Skills, Experience and Aptitude Required: - Possess good communication and interpersonal skills.
- Have good and accurate computer / IT skills. - Excellent telephone manner and communication skills for dealing with clients, general public and staff internal & external to the organisation. - Good organisational skills to manage and prioritise own workload. - Ability to exercise discretion to ensure client confidentiality is maintained in a professional and respectful manner at all times and have a sympathetic and caring approach.
- Ability to do audio / copy typing. - Knowledge of medical terminology an advantage. - Ability to remain calm whilst working within a busy, pressurised environment working to agreed standards and protocols whilst achieving targets which can sometimes have challenging timescales. - Able to multitask.
- Good team working skills. - Motivated. - Will undergo on the job training. - Annual attendance in the mandatory training programmes.
- At reception to book in the attendance of all clients attending the various clinics using different systems ensuring all client details are correct whilst maintaining confidentiality. - To ensure that all necessary clinic documents and records are prepared daily for the various clinics running at Thirlestaine Breast Centre and the two mobile units following departmental guidelines. - On a daily basis to be responsible for ensuring clinic attendance and DNAs have been recorded correctly on the NBSS system and to investigate any discrepancies in numbers immediately with the radiographic team. - To request previous images from screening offices/hospitals throughout the country via the IEP electronic requesting system and to download/merge the images onto PACS once received.
Also, to process all incoming requests received. - To enter routine recall results onto the NBSS system and send out the client result letters following the right results process. - To create and send symptomatic surveillance and moderate family history results to clients and to ensure that that the next pending mammogram request is created on the CRIS system. - To record any clients that requires an assessment appointment / TR appointment onto the monitoring spreadsheets.
- To audio/copy type reports and letters as prepared by the Radiologists/Breast Clinicians to inform GPs, Clients and Surgeons of referrals/results. - To process, print and send GP reports on a weekly basis. - To enter notifications received from the BS Select system onto the NBSS system of any clients that have moved away or have died. - To take part in the administration processes for any breast clinical trials that the department is involved in.
- To maintain an accurate filing system. - To maintain client confidentiality at all times in line with Trust Policy and in accordance with NHSBSP guidelines. - To undertake general office duties including the collection and distribution of the departmental post. Communications and Working Relationships: - To work as part of the Breast Imaging Team communicating effectively with all staff members including admin team, radiographic team, breast care nurses, doctors and the symptomatic service.
- To communicate effectively with clients exercising discretion to ensure client confidentiality is maintained in a professional and respectful manner at all times and have a sympathetic and caring approach. - To attend staff meetings. - Communicate effectively with various departments within the Trust. - To make and deal with enquires from other Screening Offices, Hospitals, GP surgeries.
- To be the first point of contact when covering reception to all service users and visitors to Thirlestaine Breast Centre. Mental and Emotional effort: - There is regular exposure to emotional situations either over the telephone or face to face with clients or relatives with regards to sensitive information, including queries and concerns on a daily basis. - Typing reports and letters containing sensitive and detailed information relating to a patients result, on a daily basis. Most Challenging Part of the Job: - Working in a busy, fast paced environment whilst multi-tasking, dealing with an unpredictable workload and dealing with difficult, sensitive and emotional situations in a professional manner.
-
Admin Assistant
7 months ago
Cheltenham, United Kingdom Click Intelligence Ltd Full time**Role responsibilities will involve**: - General Office Administrative duties, to include data entry, issuing of content to our Contractors and support to the accounts and admin manager. - Finance Admin duties, to include; invoice chasing, rectifying any invoice issues, reconciliation of PayPal payments and making paypal payments. - Updating Google sheets...
-
Admin Assistant
2 weeks ago
Cheltenham, United Kingdom Barchester Healthcare Full timeABOUT THE ROLE Shift Pattern: 10am-5pm 3 days per week, occasional Saturdays required. As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll...
-
Admin Assistant
4 weeks ago
Cheltenham, United Kingdom Barchester Healthcare Full timeABOUT THE ROLE As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve.In this varied role, we'll need you to answer the phone, handle our files and support our managers.You'll also meet and greet visitors, engage with residents and show prospective...
-
Admin Assistant
6 months ago
Cheltenham, United Kingdom I2I Recruitment Full time**Admin Assistant - no experience needed!** **Cheltenham** **£20,000+ (Depending on experience)** **Monday - Friday 9am - 5pm - Hybrid options available** Fantastic opportunity to join a Global company in providing administration support at their Cheltenham office. My client pride themselves on how they treat their employees, always thinking of new and...
-
Admin Assistant
2 weeks ago
Cheltenham, United Kingdom Barchester Healthcare Full timeABOUT THE ROLEShift Pattern: 10am-5pm 3 days per week, occasional Saturdays required. As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll...
-
Admin Assistant
1 week ago
Cheltenham, United Kingdom Barchester Healthcare Full timeABOUT THE ROLEConsidering making an application for this job Check all the details in this job description, and then click on Apply.Shift Pattern: 10am-5pm 3 days per week, occasional Saturdays required. As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents...
-
Admin Assistant
2 weeks ago
Cheltenham, Gloucestershire, United Kingdom Barchester Healthcare Full timeABOUT THE ROLEShift Pattern: 10am-5pm 3 days per week, occasional Saturdays required. As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers....
-
Admin Assistant
3 days ago
Cheltenham, Gloucestershire, United Kingdom Barchester Healthcare Full timeABOUT THE ROLE Shift Pattern: 10am-5pm 3 days per week, occasional Saturdays required. As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers....
-
Part Time Office Admin Assistant
7 months ago
Cheltenham, United Kingdom Hilo Cleaning Ltd Full timeFor over 25 years Hilo Window Cleaning Ltd has been delivering a first-class commercial window cleaning service throughout the Southwest and South Wales. Using all aspects of window cleaning including traditional methods, powered access, abseiling and cradle work, we service domestic, commercial and residential blocks. We are proud to hold many...
-
Part Time Office Admin Assistant
7 months ago
Cheltenham, United Kingdom Hilo Cleaning Ltd Full timeFor over 25 years Hilo Window Cleaning Ltd has been delivering a first-class commercial window cleaning service throughout the Southwest and South Wales. Using all aspects of window cleaning including traditional methods, powered access, abseiling and cradle work, we service domestic, commercial and residential blocks. We are proud to hold many...
-
Admin Support
4 weeks ago
Cheltenham, United Kingdom Recruitment Services UK Full timeJob Title: Admin Support Department: Property Management and Investment Location: Cheltenham Reports To: Company CEO Job Summary Our client Crystalight LTD is hiring. The Admin Support role is integral to ensuring the smooth operation of their office. This position provides administrative and clerical support across the team, helping to maintain efficient...
-
Admin Support
2 months ago
Cheltenham, United Kingdom CV-Library Full timeJob Title: Admin Support Department: Property Management and Investment Location: Cheltenham Reports To: Company CEO Job Summary Our client Crystalight LTD is hiring. The Admin Support role is integral to ensuring the smooth operation of their office. This position provides administrative and clerical support across the team, helping to maintain efficient...
-
HR Admin
2 days ago
Cheltenham, United Kingdom Hunter Selection Limited Full timeHR Admin - Cheltenham £21,000 - £23,000 12 month Maternity Contract Do you want to make a big difference to the world? Our client is a leading manufacturer that is dedicated to producing bespoke products that are supplied into a range of industries, their product quality is recognised as second to none. They are looking fora HR Admin to join their close...
-
Admin Assistant
3 days ago
Cheltenham, Gloucestershire, United Kingdom Barchester Healthcare Full timeABOUT THE ROLE Shift Pattern: 10am-5pm 3 days per week, occasional Saturdays required. As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our...
-
Barchester Healthcare Ltd | Admin Assistant
3 days ago
Cheltenham, United Kingdom Barchester Healthcare Ltd Full timeABOUT THE ROLE Shift Pattern: 10am-5pm 3 days per week, occasional Saturdays required.As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve.In this varied role, we'll need you to answer the phone, handle our files and support our managers.You'll also...
-
Merchandising Admin Assistant
7 months ago
Cheltenham, United Kingdom Superdry Full timeThe Role As a Merchandise Admin Assistant (MAA) within Branch Merchandising you will be instrumental in ensuring that the right product is in the right place at the right time. MAA’s are critical to our success, providing the link between Merchandising, Distribution Centres and our Stores. MAAs have strong analytical and numerical skills and relentless...
-
Merchandise Admin Assistant
7 months ago
Cheltenham, United Kingdom Superdry Full timeThe Role As a Merchandise Admin Assistant (MAA) within Branch Merchandising you will be instrumental in ensuring that the right product is in the right place at the right time. MAA’s are critical to our success, providing the link between Merchandising, Distribution Centres and our Stores. MAAs have strong analytical and numerical skills and relentless...
-
Admin Apprenticeship
1 week ago
Cheltenham, United Kingdom CV-Library Full timeAdmin Assistant - Apprenticeship Cheltenham £23,000 + Great benefits including private medical healthcare Hybrid working available! We are delighted to be partnering with a highly reputable Global organisation in their search for additional support within their enthusiastic and motivated team! To be considered for this role, you only require 6 months...
-
Admin Apprenticeship
3 months ago
Cheltenham, United Kingdom CV-Library Full timeAdmin Assistant - Apprenticeship Cheltenham £22,000 + Great benefits including private medical healthcare Hybrid working available! We are delighted to be partnering with a highly reputable Global organisation in their search for additional support within their enthusiastic and motivated team! To be considered for this role, you only require 6 months...
-
Admin Support Officer
7 months ago
Cheltenham, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full timeTo provide administration support to the Oncology Specialist Anti-Cancer Treatment (SACT) Coordinator team in the day-to-day running of the booking office. Manage the patient telephone line with incoming and outgoing calls, and assist with enquiries; passing on accurate messages where required. Manage the patient inbound mailbox and Voice Mailbox to ensure...
