Academic Support Specialist

2 months ago

London, United Kingdom QA Limited Full time

Vacancy details

**Talent pool**:

- Operations - HE - Registry & Student Records**Title**:

- Academic Support Specialist**Contract type**:

- QA HE Ltd Permanent**Job advert**:
**Academic Support Specialist**

**London (Middlesex Street)**

**Monday to Friday 9.00-5.30**

**Hybrid; Three days on-site and two from home**

**About the Position**:
**Are you an experienced admin? Do you thrive in an administrative role?** Do you have a passion to work in the Higher Education sector? Yes..? Great Read on.Here at QAHE, we’re looking for a fabulous
- ** Academic Support Specialist** to work with our amazing Programme Support team in London.**You’ll support the delivery of effective and efficient academic administrative support and guidance to all London programmes.** You’ll work alongside a small and friendly team and take part in activities for a set number of programmes at Northumbria University London Campus.**Key Responsibilities**:

- Maintenance of student records
- Responding to the in-box and student enquiries.
- Support for progression and awards boards including preparation prior to the board and communicating student awards and progressions post board.
- Supporting academic misconduct meetings.
- Support for Student-Staff Programme Committee meetings and the facilitation of good practice in the programme.
- And various other duties which can be found in the attached job-description.

**About You**:
**This role would be a great fit if you have great previous experience in an admin role**. You’ll need to know your way around a keyboard and be very familiar with things like Outlook, Excel, Word, etc. You’ll also need to be a superb communicator.**We’d love you to be able to tick the following boxes, too (but it’s not a deal-breaker if you can’t tick them all)**:

- Experience working with international and home students
- Knowledge of relevant systems, equipment, processes and procedures - including student data systems (for example e:Vision, CRM, and/or case management systems).
- Understanding of the types of student/programme support that are required - particularly the types of support provided by the Programme Support and registry teams.
- Be self-sufficient with great time-management skills
- #LI-Hybrid- #LI-CC2- #LifeAtQA**What We'll Do For You**:
**Still not convinced...? Then how about this ?**

Being a learning partner, we get how important your learning and development is and of course we want you to be the best. We’ll give you the very best development to do your job.**Our perks**:
You’ll work hard and do great things for us, so we’ll make sure your efforts and achievements are well-rewarded with an attractive package and benefits include:
- Competitive salary
- 27 days holiday plus ability to purchase 5 more days
- 3 days a year fully paid training,
- 2 days a year paid charity volunteering
- Medicash (healthcare moneyback scheme)
- £500 referral scheme
- A superb Gymflex scheme
- Our own BenefitsHub to receive loads of discounts
- The chance to work with a fabulous, collaborative and friendly team

**Want to know about QA Higher Education?**

**We’re the UK's leading provider of tech and digital skills, including funded workplace learning programmes, university programmes, and apprenticeships**. As part of the QA Group, we believe that everything starts with our students. Transforming their careers and their lives is what motivates and inspires us.- From courses in Business to Cyber Security and more, we work closely with our partner universities to provide excellent teaching. We’re proud that all our programmes are taught by industry experts and range from foundation programmes right the way through to postgraduate degrees.**Equal Opportunities**:
You’ll instantly be welcomed into our team and here, we celebrate our diversity. We’ve won numerous awards demonstrating our commitment to our inclusive culture. Everyone feels part of QA with our welcoming networks in place from day one, and you’ll have a work buddy to call on anytime from the get-go.Vacancy location

**Location**:

- London, London, London (Middlesex Street)**Job Description**:
**Attachment****:

- 00. 4554 JD.docx (170 Kb)General information

**Reference **:1000004554

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