Customer Service Supervisor

3 weeks ago


Droitwich, United Kingdom SF Recruitment Full time

SF Recruitment are working with a business based in Droitwich who are looking for Customer Service Supervisors to join the team
Can work 40 or 45 hours (you will have an increase in salary for 45 hours) paid breaks
Office hours are 8am - 7pm so flexibility on working hours to suit Saturday 10-4 although this on a rota basis
Key Accountabilities / Activities / Duties
- Responsible for the efficiency of the Emergency Accommodation service, managing all new instructions.
- Responsible for motivating the team to achieve set targets on a quarterly basis.
- Monitor and enforce SLA's
- Oversee and liaise with the team with regards to the prioritisation of daily activities, and ensure they are all completed within the set time frames.
- Field complaints and ensure they are handled within company policy
- Responsible for monitoring our instruction volumes and adjusting priorities/workload within the team
- Assist in overseeing the Rota, ensuring sufficient staff are scheduled at all times covering holidays and sick where ever possible.
General duties:

- To maintain a high standard of personal hygiene and grooming at all times
- To co-operate and communicate with colleagues, and Management to ensure effective department teamwork and high morale
- To attend any meetings, training sessions or courses that may be beneficial to you and your department
- To follow any procedures set up for energy conservation
- Flexibility regarding out of hours phone to ensure appropriate coverage.
- At least one years' experience in a similar role



  • Droitwich, United Kingdom Page Personnel Full time

    Opportunity to work as a Warehouse Supervisor on a early shift - Ability to develop skills within warehouse supervision **About Our Client**: Our client is a leader in logistics distribution and supply chain for the disabled and reduced mobility market. They are looking for a Warehouse Supervisor in Droitwich who will be able to support the current team to...


  • Droitwich, United Kingdom Page Personnel - UK Full time

    Opportunity to work as a Warehouse Supervisor on a early shift - Ability to develop skills within warehouse supervision **About Our Client**: Our client is a leader in logistics distribution and supply chain for the disabled and reduced mobility market. They are looking for a Warehouse Supervisor in Droitwich who will be able to support the current team to...


  • Droitwich, United Kingdom Page Personnel Full time

    Opportunity to work as a Warehouse Supervisor on a late shift - Ability to develop skills within warehouse supervision **About Our Client**: Our client is a leader in logistics distribution and supply chain for the disabled and reduced mobility market. They are looking for a Warehouse Supervisor (Afternoons) in Droitwich who will be able to support the...


  • Droitwich, United Kingdom Page Personnel - UK Full time

    Opportunity to work as a Warehouse Supervisor on a late shift - Ability to develop skills within warehouse supervision **About Our Client**: Our client is a leader in logistics distribution and supply chain for the disabled and reduced mobility market. They are looking for a Warehouse Supervisor (Afternoons) in Droitwich who will be able to support the...


  • Droitwich, United Kingdom Pertemps Redditch Commercial Full time

    **Job description** Customer Service Advisor Droitwich **Salary**: £20-25,000 Permanent - Full time Job description: Do you have telephone experience and thrive in a fast-paced target driven environment? This is the perfect opportunity for a tenacious individual with excellent customer service skills. This is an opportunity for an inbound and outbound role...


  • Droitwich, United Kingdom Adecco UK Full time

    Our client based in Droitwich are seeking a driven Customer Service Co-ordinator to join their busy and expanding team in Droitwich £24,000 Monday To Friday 8:30am - 5:30pm 28 Days Holiday Per annum Pro Rata - Work as part of the Transport team to deliver the services to our customers. - Accurate data input of customer activity. - Organise Daily...


  • Droitwich, United Kingdom GMP Recruitment Ltd Full time

    GMP Recruitment are proud to be partnered with a market leading organisation that support individuals with mobility issues. We are supporting their recruitment for a Customer Service and Sales Executive to join their team on a full time, permanent contract, located in their Droitwich office. This position is working on a rotational 2-week shift...


  • Droitwich, United Kingdom McCarthy Stone Full time

    McCarthy Stone are looking for a dynamic **Relief Care Supervisor** at their prestigious **Horton Mill Court **estate in Droitwich, Worcestershire. Horton Mill Court is an elegant Retirement Living PLUS development, of 1 and 2 bedroom apartments, home to a vibrant and friendly community for the over 70s. The estate has a communal lounge and also a...


  • Droitwich, United Kingdom McCarthy Stone Full time

    McCarthy Stone are looking for a dynamic **Relief Care Supervisor** at their prestigious **Horton Mill Court **estate in Droitwich, Worcestershire. Horton Mill Court is an elegant Retirement Living PLUS development, of 1 and 2 bedroom apartments, home to a vibrant and friendly community for the over 70s. The estate has a communal lounge and also a...


  • Droitwich, United Kingdom McCarthy & Stone Full time

    McCarthy Stone are looking for a dynamic **Bank Care Supervisor** at their prestigious **Horton Mill Court **estate in Droitwich, Worcestershire. Horton Mill Court is an elegant Retirement Living PLUS development, of 1 and 2 bedroom apartments, home to a vibrant and friendly community for the over 70s. The estate has a communal lounge and also a restaurant...


  • Droitwich, United Kingdom McCarthy & Stone Full time

    McCarthy Stone are looking for a professional **Bank Care Supervisor **to join their team at their prestigious development, **Horton Mill Court, Droitwich, Worcestershire.** **This is not traditional care, this is better!** **Development information**: Horton Mill Court is an elegant Retirement Living PLUS development, of 1 and 2 bedroom apartments, home...


  • Droitwich, United Kingdom Four Squared Full time

    We are working with a company based in Droitwich who need some temporary support due to increased workload within the business. This will be an immediate start position based at their office in Droitwich. You will be liaising with customers via phone and inputting data onto the system. This role will run Monday-Friday, 35 hours per week.


  • Droitwich, United Kingdom Hewett Recruitment Full time

    **The Role** Working from the Head Office near Hartlebury, Kidderminster, this role will primarily support a large customer account and will therefore require fantastic all round organisation, administration and communication skills. You will also deal directly with customers which will require a focussed and professional approach. **Responsibilities** -...


  • Droitwich, United Kingdom SF Recruitment Full time

    Site Foreman/Supervisor (Construction & New build) Droitwich (Role is national) £30,000 - £35,000 DOE **Responsibilities**: - Delivery of projects on time and to forecasted budget with early reporting of any impacts to each month's forecasts - Manage hours, materials and install teams to ensure a Gross Margin of 38% can be achieved on a...


  • Droitwich, United Kingdom SF Recruitment Full time

    SF Recruitment are working with a business based in Droitwich who are looking for a Service Coordinator to join the team Hours Of Work - Monday - Thursday 8.30am - 5pm - Friday 8.30am- 14.00pm Principal Accountabilities - Diary management of field service engineers and installation team - Planning of field service activities for repair and...


  • Droitwich, United Kingdom Spire Healthcare Full time

    **Job Purpose**: As the Medical Records Operative you will be responsible for supplying medical records to Spire Hospitals, in a confidential and prompt manner. You will also perform all records management functions carried out at W6. **Accountabilities & Activities**: **Duties to include**: - Receive electronic file & container requests from hospitals. -...


  • Droitwich, United Kingdom JLB Recruitment Ltd Full time

    We are seeking a dynamic and enthusiastic Engineer to provide maintenance and installation services to our clients across UK. Experience of thermal and inkjet printers is beneficial but not essential as first-rate manufacturer and in-house training will be provided. You will need good customer service and communication skills and an eagerness to...


  • Droitwich, United Kingdom Waitrose Full time

    You’ll be the friendly face of our business - the helpful driver who delivers the unique blend of Waitrose quality and outstanding service right to our customers’ doors. When you’re not out and about you’ll be at the store, assisting with things like stock control and cashiering, which may involve lifting heavy products. This is a really important...

  • Project Manager

    5 days ago


    Droitwich, United Kingdom Four Squared Full time

    **Project Manager** **Circa £40k DOE,** **National coverage** **Droitwich** We are recruiting for our rapidly growing, Droitwich based clients, who due to demand and success of the business, are looking for an experienced Project Manager to join their busy, varied and dynamic team. We are recruiting for our rapidly growing, Droitwichbased clients, who...


  • Droitwich, United Kingdom Herefordshire and Worcestershire Health and Care NHS Trust Full time

    Following assessment, where indicated, provide treatment using effective evidence-based interventions, as appropriate. Participate in training and supervision to do enable you to fulfil role. Ensure that information and progress regarding patients are communicated promptly and accurately to other team members and relevant organisations whilst having due...