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Customer Service Advisor/receptionist

4 months ago

Totnes, United Kingdom Totnes Cross Workshop Full time

We are looking for an individual with fantastic customer service skills and an excellent telephone manner to work within our busy and well-established company.

Job Role:
You will be the first contact for the customer as they enter the business.

Explain the repair process and book customers vehicles in.

You must effectively sell the products and services as well as making customer bookings.

Communicating with the workshop and the customer to ascertain the level of work required and get authorisation.

To make the customers experience as enjoyable as possible, whilst providing the very highest level of customer service.

Excellent rates of pay with 28 days holiday (including Bank holidays) some of which to be kept back and must be taken for the period between Christmas and New Year.

**Salary**: £10.00-£10.50 per hour

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Totnes: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work Location: One location

Reference ID: Service Advisor/Receptionist