Veterinary Receptionist

2 weeks ago

Totnes, Devon, United Kingdom CVS Group Plc Full time

About the Role

We are seeking an enthusiastic individual with a passion for animals to join our team as a Veterinary Receptionist at Dart Vale Veterinary Group.

Key Responsibilities

  • Answering phones and booking appointments
  • Responding to queries via phone, in person and email
  • Registering new clients
  • Completing insurance forms
  • Dispensing medications
  • Taking payments
  • Providing a warm and welcoming experience to our clients

Requirements

  • Previous Receptionist experience is essential, veterinary experience is a plus
  • Resilient with the ability to cope with potentially distressing and emotional situations
  • An excellent communicator with strong empathy
  • Excellent customer service skills and experience in dealing with members of the public
  • A positive attitude and excellent teamwork skills
  • Proficiency in Microsoft Office and other database management and operating systems

About CVS Group Plc

CVS Group Plc is one of the largest integrated veterinary services providers in the UK, encompassing four main business areas; our veterinary practices, diagnostic laboratories, pet crematoria and e-commerce division.

Our success is derived from the passion our people have for animals and for making pets a priority, it's what is at the heart of our work, every day.

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