Counselling Services Administrator
2 months ago
**About the Role**:
An exciting opportunity has arisen at St Luke's Hospice, Thurrock, for two counselling services administrators to join our team, working in the
_Dove Adult Community Counselling Service_ and
_Luke’s Counselling and Support Service for Children and Young People_.
These are administrative and supportive roles, covering two very busy services. The roles will include:
- Taking telephone referrals from bereaved people,
- Processing referrals on electronic patient record systems,
- Use of Microsoft 365 to maintain client database,
- Collating data to produce monthly reports,
- Liaising with other service providers and working with two busy managers and their teams.
The two roles will total 52.5 hours a week. We propose the following split, but would be happy to consider other combinations:
Role 1: 30 hours per week
Role 2: 22.5 hours per week
The successful applicants will:
- have knowledge of SystmOne patient electronic records
- be motivated, enthusiastic, innovative and creative self-starters
- work well as part of a team
- possess good communication skills
- be aware of confidentiality when dealing with the public
- have experience of organising and prioritising
- be accurate
- have the ability to independently prioritise your own work
- ideally, have previous experience in a similar role, in a team environment, or as an administrator in a health setting
**About Us**:
We offer enhanced payments for weekend, nights and bank holiday working, a pension package (including the opportunity to continue in the NHS Pension if already a member), and an excellent environment with plenty of scope for development.
**Disclosure and Barring Service Check
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