Business Administrator

3 weeks ago


London, United Kingdom Human Capital Ventures Full time

Our Client is a prestigious financial services organisation that continues to see growth through business acquisition with several operating companies and 6000 employees, they are looking to hire a business administrator to play a supporting role in theirshared service IT Department.

**Key Responsibilities**
- Assisting the UK IT teams with daily administrative tasks inc. order provisioning and request fulfillment.
- Logging and managing requests from employees in our ITSM platform to track workload and order status
- Regular communication and updates for outstanding orders/tasks.
- Working closely with 3rd party providers to ensure equipment is being received on time.
- Liaising with and delegating tasks to relevant teams as required.
- Assisting the Executive support team and Desktop team with ad-hoc requests.
- Mobile device technologies, Apple & Android desirable but not essential.
- Basic Microsoft Office product skills
- Excellent attention to detail and the ability to work under pressure.
- Supporting the IT teams during core hours 8 am to 6 pm (Mon-Fri)
- Potential for extra paid weekend work and out-of-hours support where necessary.

**Skills**
- An understanding of the importance of excellent customer service and a "can do" attitude
- Excellent communication skills, both written and verbal
- The ability to interact confidently with senior management, clients, and colleagues
- The ability to work very well in a team environment
- The ability to think logically and remain calm under pressure
- Strong prioritisation skills and ability to follow process
- Patience and empathy when dealing with customers and colleagues
- Effective problem-solving skills based on clear reasoning and sound rationale
- Tactful, diplomatic, and able to thrive in an ever-changing environment
- Ability to work pro-actively, under pressure, and independently with mínimal direction
- A good understanding of mobile devices, such as Apple smartphones and tablets
- Background in Microsoft products, Microsoft Office, and Windows versions

**Salary**: £40,000 - £50,0000 per annum

**Term**:6 Months Fixed Term Contract (Possible Permanent)

**Hours**:Standard Business Hours + Overtime Available

**Location**: City of London, London (Onsite Office Working)



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