Head of Operations Wls

3 weeks ago

Cardiff, United Kingdom Marie Curie Full time

This is an exciting opportunity for a Head of Operations to join our dedicated team at the Marie Curie in our Cardiff and Vale Hospice in Penarth.

**Title**:Head of Operations

**Salary**:£58,000.00- £65,000.00 per annum

**Hours**:35 hours per week

**Contract Type**:Permanent

**Based**:Cardiff and Vale Hospice, Penarth

**Closing date**:2nd July 2023

**Interview date**: Face to face interviews will take place at the Hospice on 11th and 12th July 2023

Everyone will be affected by dying, death and bereavement and deserves the best possible experience, reflecting on what's most important to them. Marie Curie will lead in end of life experience to make this happen.

We have recognised that to be truly one team around the patient and their family, we need to transform the way we work to be place-based. By prioritising collaborative working between those who provide services and the people who use them, we will enable people to exercise choice and exert greater control over the types of support they need for better personal health and wellbeing outcomes, by engaging services with the flexibility and scope for innovation.

As Head of Operations, you will work as part of the Wales leadership team at Marie Curie. Reporting to the Associate Director, Strategic Partnerships & Services, you will be accountable for the development and delivery of integrated, multi-agency services and link with partner organisations to ensure high quality shared governance arrangements are in place.

This is an exciting opportunity to be part of a team focused on improving outcomes for people at end of life, integrating our patient-facing services, developing partnerships with other organisations, and building our approach to community engagement and development so that citizens are at the heart of planning and delivery of services.

Utilising your extensive experience in Health and Social Care and expertise in regulatory compliance you will be a dynamic leader, responsible for ensuring that all services across Wales deliver safe, effective, person-centred care and that a robust governance and compliance framework is in place to optimise standards, manage risk and demonstrate excellence in end-of-life care.

Excellent interpersonal skills will enable you to forge and nurture successful working relationships with a wide variety of stakeholders, and to ensure that Marie Curie is an established and respected partner in the provision of End-of-Life services across Wales.

A confident communicator and negotiator, you will be accountable for the contract management and service reporting of both commissioned and non-commissioned services across Wales, ensuring that they achieve optimum performance at all times.

Creativity and vision are key to the role and you will constantly be seeking opportunities to enhance the Marie Curie brand both in Wales and beyond.

**What's in it for you**:

- Marie Curie Group Personal Pension Scheme
- Season ticket loan
- Loan schemes for bikes; computers and satellite navigation systems
- Continuous development
- Industry-leading training programmes
- Employee Assistance Programme
- Flexible Working

Please

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

Every day of your life matters - from the first to the last. When you work for Marie Curie, you understand that better than ever. We’re a passionate, committed and diverse team of more than 4,400 staff and 12,000 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left.

Everyone knows our daffodil, but it’s our warmth, creativity and care that touch lives. Here, we take the time to really get to know the people we care for and those who love them. And we do whatever it takes to give them the final days and hours they deserve.

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