Head of Grant Operations

2 weeks ago


Cardiff, United Kingdom Community Foundation Wales Full time

Job description

The Head of Grants Operations role sits within the heart of Community Foundation Wales. The role leads on the management of our grant and programme delivery, including line management responsibilities, donor care and grant programme design and distribution.

This role would suit someone who has an understanding of social issues and is passionate about the role of the voluntary sector in Wales or is very keen to learn.

**Key responsibilities**
- Responsible for the management and delivery of high quality grant programmes, to ensure efficient and effective programme delivery, including the day to day grants and programmes business cycle and grant administration, driving and coordinating decision making, analysis of data and trends to inform impact reporting.
- Manage and co-ordinate the Grant Officers and their portfolios of responsibility, which includes fund/programme management, managing and supporting volunteer panel members, trustees and advisors, including induction and training as required.
- Lead on the management and development of our Salesforce CRM system, to include streamlining, improvement of processes and expansion of functionality, particularly at the interface with our Finance system.
- Promote the use of the CRM and increase adoption through communications, presentations and training, to drive the progression of the Foundation into the future.
- Support the team to develop the Foundation’s development, grants and programmes work to ensure the highest standard of client care.
- Work as part of the Senior Management Team to develop the charity’s strategic business plan, with a specific focus on Grants and Programmes and work to ensure its successful implementation.
- Work with the Director of Programmes to lead on the design and delivery of bespoke programmes, including liaising with our donors and corporate partners.
- Work with a wide range of partners, building strong partnerships and growing awareness about Community Foundation Wales and our impact.
- Promote the Community Foundation Wales brand and ethos in a strong and positive manner at all times.
- Undertake all relevant duties assigned by the Director of Programmes.


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