Director Service Branch
7 months ago
**Director Service Branch**:
**Job information**:
**Reference number**:
JR-0025587
**Job function**:
Service
**Position type**:
Full time
**Site**:
Warrington, Cheshire
Leacroft Road, Warrington, Cheshire, Cheshire, WA3 6JF
- GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 50 countries contribute significantly to GEA’s success - come and join them We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.**Your responsibilities and tasks**:
The Service Branch Manager are responsible to assign and direct all work performed in the branch and to supervise all areas of operation. They will manage staff, foster a positive environment and ensure customer satisfaction and proper branch operation. They will have a hands-on approach and will be committed to the expansion and success of the business by implementing strategies that increase productivity and enable sales targets achievement. The Service Branch Manager and his team will be assuming full P & L responsibility for their location/region of operation.
The Service Branch Manager will have the responsibility for delivering the advanced GEA range of service products in their location/region. The organization consists of sales and service teams lead by the Head of Service.
The
The Service Branch manager leads and directs all operational aspects including customer service, human resources within the branch, administration and sales covering service execution (field service), service projects & execution thereof, equipment service sales and solutions service sales (including spare parts sales & repairs). S/he will develop forecasts, financial objectives and business strategies within their location/region and relating to the Service BA. S/he will lead and manage human resources by example to bring out the best of branch’s personnel and will be providing training, coaching, development and motivation. S/he will locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities. The Service Branch Manager will share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs. S/he will adhere to high ethical standards, and comply with all regulations/applicable laws and corporate governance.
The key management priorities for the role:
- Network to improve the presence and reputation of the branch and company
- Address customer and employee satisfaction issues promptly
- Growth Service execution (field service), Service Projects, Equipment Service sales and Solutions Service sales (including spare parts sales & repairs)
- Ensuring customer satisfaction through high quality service levels and execution
- Develop Strategy plan/s & execute for development in area of responsibility
- Track and realize budgets, consisting of: turn-over, margins, overheads, contribution and Ebit
The tasks and responsibilities for the role include:
- Ensuring that all quotations are done as per GEA standards and as per agreed margins.
- Ensuring that all procurement is done in accordance with the ERP system requirements.
- Ensuring that all job files are maintained as per GEA standards.
- Ensuring that all WIP is kept up to date and as per GEA standards.
- Ensuring that all invoicing is done in accordance with ERP system and on time.
- Ensuring that all payments (debtors and creditors) are collected / made in accordance with agreed payment terms.
- Ensuring that all aspects of human resource management is implemented and managed - leave, sick leave, social welfare, office facilities, employment contracts, etc.
- Ensure that all local banking, leases, expense sheets, etc. are maintained and managed.
- Ensuring that all overheads are managed and documented as per GEA standards.
- Develop and maintain branch facilities to support service business.
- HSE implementation and enforcement.
- Ensure that technicians receive adequate training and expose to Group know how.
- Plan & compile budgets & forecasts for branch related to Service, Service Projects and overheads.
Communication requirements for the role:
- Internal customers: Employees, Head of Service, Equipment & Solutions BA Responsibles, Service Sales, Service Support, Service Execution, Shared Services, Hygiene, Technical Support.
- External customers: All Customers including Key Customers, Consultants, Service Providers, Competitors, Industry Associations
- Type of communication: Proposals, Quotes, Letters, Memorandums, Electronic Communications, Presentations.
**Your profile and qualifications**:
Experience & Competencies
Profound experience in steering global finance organizations, as proven by:
- Customer Service - Manages difficult or emotional customer situations; R
-
Trade Counter Branch Assistant
8 months ago
Warrington, United Kingdom Stevenswood Full timeStevenswood are looking for an additional Branch Assistant at our Warrington trade counter due to continued growth. **Branch Assistant role**: The essence of what we do is to provide excellent service. Utilising good people skills and building solid connections with our customers, generating accurate quotations and orders using Window Designer, scheduling...
-
Branch Manager
2 months ago
Warrington, United Kingdom CV-Library Full timeHours: Monday to Friday 42.5 hours per week and working on a Saturday on a rota basis with TOIL Benefits: 22 days per annum rising to 23/25 days on length of service plus bank holidays, Employee referral scheme offering £300 - £500, discount on vehicle hire, Specsavers Eye care vouchers, multiple discounts on various well-known high...
-
Branch Manager Lead
2 days ago
Warrington, Warrington, United Kingdom VMS Global Full timeJob Summary">VMS Global is seeking a highly skilled Branch Manager Lead to oversee the day-to-day operations of our busy LGV/HGV hire branch. As a key member of our team, you will be responsible for managing staff, fleet logistics, and customer satisfaction.Key Responsibilities:">1. Manage the day-to-day business and staff management within this busy LGV/HGV...
-
Volunteer Branch Publicity Coordinator
7 months ago
Warrington, United Kingdom SSAFA Full timeThis role covers Warrington and surrounding areas. Could you raise SSAFA’s profile in your local area? You just need patience and the ability to get on with a wide range of people and age groups, some basic I.T skills and good written and spoken English. If you think this could be he role for you, we’d love to hear from you. **What is a Publicity...
-
Volunteer Branch Publicity Coordinator
7 months ago
Warrington, United Kingdom SSAFA Full timeThis role covers Warrington and surrounding areas. Could you raise SSAFA’s profile in your local area? You just need patience and the ability to get on with a wide range of people and age groups, some basic I.T skills and good written and spoken English. If you think this could be he role for you, we’d love to hear from you. **What is a Publicity...
-
Branch Manager Lead
2 days ago
Warrington, United Kingdom VMS Global Full timeJob OverviewVMS Global is a leading provider of Contract Hire & Fleet Management, Accident Management, and Maintenance Services. We operate nationwide with workshops and vehicle hire sites throughout the UK.We are currently seeking a highly motivated Branch Manager Lead to join our team in Stevenage. The successful candidate will be responsible for managing...
-
Trade Counter Branch Assistant
7 months ago
Warrington, United Kingdom Stevenswood Full timeStevenswood is a dedicated supplier of PVCu and aluminium windows, doors, glass, conservatories and accessories, catering to both trade professionals and homeowners. With trade counters throughout the UK, we are part of the Customade Group, one of the UK’s leading manufacturers and suppliers of fenestration products to retail, trade, and distribution...
-
Director of Tax Services
2 months ago
Warrington, Warrington, United Kingdom Longman Tax Recruitment Full timeWe are looking for a Director of Tax Services to lead our tax advisory team. As a Senior Tax Director, you will be responsible for providing tax advisory services to our clients and developing strategies to grow the business.The ideal candidate will have a strong background in tax law, preferably with experience in corporate or private client advisory. They...
-
Service Delivery Director
6 days ago
Warrington, United Kingdom Perpetual Engineering Full timeWe are seeking an experienced Service Delivery Director to lead our Building Services department at Perpetual Engineering. This role requires a strong background in growing service departments, with expertise in process and system ownership.">About the RoleAs Service Delivery Director, you will be responsible for driving business growth, improving...
-
Branch Assistant
4 days ago
Warrington, United Kingdom Ramsdens Financial Ltd Full time16.5 hours per week. (2 days per week Monday to Saturday) - £10.10 an hour rising to £10.50. Bonus Scheme, 28 days holiday increasing to 33, Birthday Holiday, Uniform Supplied, Company Pension Scheme, Staff Discount scheme. **Location: Warrington** If you are looking for a career with a company that cares about their employees and their personal...
-
Branch Administrator
2 days ago
Warrington, United Kingdom stannah Full timeWe have a great opportunity for an experienced **Administrator **to join Stannah at our **Warrington Service Branch.** As an Administrator, you will be working within a small team providing administrative support with a strong focus on Customer Service. **Key Responsibilities**: - Schedule work for field engineers - Process Invoices and resolve any...
-
Corporate Services Director
3 days ago
Warrington, Warrington, United Kingdom FFR Limited Full timeJob Title: Corporate Services DirectorThis exciting opportunity has arisen for a highly experienced and skilled Corporate Services Director to join our team at FFR Limited. The successful candidate will be responsible for managing and developing Corporate Services across accounts, tax, payments, banking, outsourced services, and in-country teams (ICTs).The...
-
Service Administrator
1 week ago
Warrington, United Kingdom Orona UK Full timeWe are looking for a **Service Administrator** to join our Warrington Office on a 6 month fixed term contract with the provision to go permanent. This position plays a key role within the business and is responsible for the generation of all service invoicing and ensuring that the relevant in-house databases are up to date with all service contract...
-
Director of Outsourced Services
2 weeks ago
Warrington, Warrington, United Kingdom FFR Limited Full timeJob Title: Director of Outsourced ServicesSalary: £100,000 - £160,000 per annumAbout FFR LimitedFFR Limited is a leading provider of outsourced services to businesses across various industries. Our team of experts works closely with clients to deliver high-quality solutions that meet their unique needs.Job DescriptionThe Director of Outsourced Services...
-
Branch Manager
2 months ago
Warrington, United Kingdom CV-Library Full timeJewson a leading building materials distributor in Northern Europe, is on the hunt for a Branch Manager who's as passionate about great leadership as we are. We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 33 days of holiday (inclusive...
-
Director of Service Excellence
2 months ago
Warrington, Warrington, United Kingdom Clearautomotive Full timeClear Automotive seeks a dynamic Director of Service Excellence to lead its Service Division, a key part of the company's success in the UK market.The role offers an attractive salary of £90,000 OTE with uncapped potential, plus benefits including a car, fuel, phone, laptop, and 30 days annual leave.As Head of Service Operations, you will oversee four...
-
Senior Corporate Services Director
2 weeks ago
Warrington, Warrington, United Kingdom FFR Limited Full timeJob Title: Senior Corporate Services DirectorSalary: £80,000 - £120,000 per annumAbout FFR LimitedFFR Limited is a leading provider of outsourced services to businesses across various industries. Our team of experts works closely with clients to deliver high-quality solutions that meet their unique needs.Job DescriptionThe Senior Corporate Services...
-
Financial Services Director
3 weeks ago
Warrington, Warrington, United Kingdom RPS Group Full timeRPS Group, a Tetra Tech company, is seeking a highly skilled Financial Services Director to lead project accounting initiatives for one of our key divisions. This role requires a qualified ACA/ACCA/CIMA professional with extensive financial experience and strong commercial skills.The ideal candidate will have a proven track record in improving project...
-
Financial Services Director
2 weeks ago
Warrington, United Kingdom FFR Limited Full timeJob OverviewFFR Limited seeks an experienced Financial Services Director to lead its finance and corporate services team. The ideal candidate will have a strong background in financial management, with expertise in accounting, budgeting, and financial reporting.ResponsibilitiesThe successful candidate will be responsible for supporting the CFO with all...
-
Client Services Director
2 weeks ago
Warrington, Warrington, United Kingdom People2.0 Full timePursuing a career as a Client Services Director at People 2.0 means being part of a dynamic and innovative company that empowers businesses and independent contractors worldwide. Our unique approach has helped us establish a presence in over 40 countries, serving two core client channels: Market Makers in talent and Independent Contractors.Key...