Branch Manager Lead
2 days ago
VMS Global is a leading provider of Contract Hire & Fleet Management, Accident Management, and Maintenance Services. We operate nationwide with workshops and vehicle hire sites throughout the UK.
We are currently seeking a highly motivated Branch Manager Lead to join our team in Stevenage. The successful candidate will be responsible for managing the day-to-day business and staff management within this busy LGV / HGV hire branch.
Key Responsibilities:
- Manage fleet logistics and off-hiring of vehicles relating to hires, accidents, MOT replacements through our in-house IT systems and database.
- Review current hires, communicating findings to clients in relation to extensions and terminations of hire periods.
- Communicate with sales managers to maximise fleet potential as well as suppliers and customers to gain information or enquires on the prompt delivery and off-hire of rental vehicles.
- Provide a high level of customer satisfaction by ensuring prompt resolution of all internal and external routine queries via telephone and email while adhering to our service standards.
Requirements:
Essential Skills:
- Competent user of Microsoft Office with emphasis on Excel (intermediate).
- Strong analytical, planning and prioritisation capability to ensure consistent delivery to demanding deadlines and service level performance.
- An excellent communicator - verbally and written English.
- Motivational / developmental people manager.
- Customer driven.
Salary and Benefits:
The estimated salary for this role is £60,000 per annum. In addition to a competitive salary, we offer a range of benefits including 22 days per annum rising to 23/25 days on length of service plus bank holidays, employee referral scheme offering £300 - £500, discount on vehicle hire, Specsavers Eye care vouchers, multiple discounts on various well-known high street retailers, and discounts with selected automotive companies.
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