Estate Services Support Co-ordinator

6 days ago

Coventry, United Kingdom Citizen Housing Group Full time

**Salary**:Up to £26,950 (Band C)
**Location**:Torrington Avenue, Coventry
**Basis**:Full Time
**Work pattern**:37 hours per week, Monday to Friday
**Type**:Temporary Fixed Term Contract 6 months

**We are brave, we are ambitious, we are honest, and we are Citizen****

Do you want to work for an organisation that supports work life balance? If so, we may have the opportunity you have been looking for.

We are looking for dynamic team player to join our admin team within our Estates and Services department. The team delivers a wide variety of services across our estates and as such you will be required to use several IT systems so a very good knowledge of not only basic systems such as Word, Excel, PowerPoint, and Outlook, but the use of bespoke systems is required (fully training will be given), with the ability to switch between different systems during the working week.

**In housing you can make a real difference, the role of **Estate Services Support Co-Ordinator** will involve**:

- Supporting and monitoring work and action plans
- Carrying out data inputting to ensure up to date records are kept and targets are being adhered to.
- To work as a team with other Citizen staff.
- Collating weekly figures.
- Supporting the Estates Teams with any admin functions.

**As an **Estate Services Support Co-Ordinator**, we need you to have**:

- Experience in general admin duties as part of the role including, minute taking, preparation of letters, production of reports and stats for presentation and all other office procedures.
- Experience with dealing with customers and other external agencies enquires both verbally and written is required, along with proven excellent customer services.
- Good understanding of Data Protection & Confidentially is essential in this role.

**Our people are everything and we offer**:

- Opportunities for salary progression
- IT equipment to allow some optional home working
- ‘Live work better’ scheme which actively encourages work-life balance
- Annual leave starts at 25 days per year, increasing with length of service
- Enhanced family leave
- Company Pension - Citizen match up to 10%
- Cycle to work
- Annual leave purchase
- Citysave financial support - savings and loans
- MyPerks Benefits portal - Shopping and Discounts, wellbeing, Gyms, Cinemas, discounted days out
- If part of the pension scheme you are entitled to Life cover (three times your annual salary)
- Organisational Sick Pay (benefit increases with length of service)
- EAP - a 24/7 service which gives free, confidential advice and support on a range of issues including telephone counselling
- Medicash scheme -which includes digital Physiotherapy app, retail vouchers and discounts, discounted gym memberships and more
- Organisational Sick Pay (benefit increases with length of service)
- Recognition through our Employee Excellence Awards
- Representation opportunities on our Staff Consultative Forum
- Access to Citizen’s Wellbeing platform
- Occupational Health
- We believe everyone has something to give and encourage everyone to be the best they can be to reach their full potential with extensive learning and development opportunities and Study Leave

Find out more about our benefits here: Citizen | Benefits (citizenhousing.org.uk)

Here at Citizen, our purpose is to provide homes that are a foundation for life.

With over fifty years of experience, we have grown to be **one of the UK’s most trusted social housing providers**,** Citizen owns and manages 30,000 homes for diverse communities across the West Midlands, from urban tower blocks to rural villages and towns.

There are some fundamental challenges people in our communities’ face, and we want to be an organisation which can help them deal with these. So, we are working to solve some of the most pressing issues around housing and homelessness.

We adopt a proactive approach to safeguarding to ensure everyone accessing our services can do so without fear of harm, abuse, or neglect.

**Closing date: 8th June 2024**

**Interview date: 13th June 2024

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