Planning Coordinator

5 months ago


Coalville, United Kingdom Motability Operations Full time

**About The Role**:
Motability Operations are currently recruiting for a Planning Coordinator to join our team in Coalville on a full-time, permanent basis. Working in Vehicle Solutions, part of Motability Operations Limited, the UK’s largest vehicle leasing company, this role involves predominantly pricing parts identified by our Inspection Team for Vehicles requiring refurbishment. Reporting into the Senior Workshop Controller, the principal objective of this role is to ensure that Parts are monitored, priced and sent for authorisation in a timely manner, supporting Vehicle Solutions in its objective to prepare for sale, 50K vehicles per year, at the Coalville centre.

Key responsibilities:

- Obtain pricing for any parts that are required for vehicles that are in consideration for refurbishment.
- Monitor vehicles awaiting parts to be priced, ensuring none are over the agreed KPI and reporting to the Senior Workshop Controller if any issues arise.
- To ensure all vehicles that have received a parts price are processed and sent for authorisation.
- Liaise with Workshop Control team to assist/book in any Subcontract work required.
- To actively seek alternative providers for items that are on a long ETA or Back Order.
- Working alongside other onsite teams, collaborating to achieve overall objectives in respect of all key performance metrics.
- Supporting wider Motability Operations initiatives and processes that help meet Scheme Customer needs and deliver an outstanding customer experience.

**About You**:

- Ability to demonstrate effective time management.
- You are self-organised, structured, and methodical in your approach.
- You are an effective communicator, as this role requires a high amount of contact with many departments.
- Willingness to Learn and Develop.
- Able to work under pressure.
- Problem Solving Skills
- Team Player

**Minimum criteria**:

- Previous experience of Order Processing.
- Previous experience of delivering results in a pressurised environment.
- Knowledge of the Motor Industry would be desirable but not essential.
- A flexible approach to working hours

**About The Company**:
Motability Operations is a unique organisation, virtually one of a kind. We combine a strong sense of purpose with a real commercial edge to ensure we provide the best possible worry-free mobility solutions to over 630,000 customers and their families across the UK. Customers exchange their higher rate mobility allowance to lease a range of affordable vehicles (cars, wheelchair accessible vehicles, scooters, and powered wheelchairs) with insurance, maintenance and breakdown assistance included. We are the largest car fleet operator in the UK (purchasing around 10% of all the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10.

Our values are at the heart of everything we do. They represent ambition, and we look for our people to live and breathe them every day:

- We find solutions
- We drive change
- We care

As a Motability Operations team member, the benefits you can expect are:

- Competitive reward package including an annual discretionary bonus
- 15% non-contributory pension (9% non-contributory pension during probation period)
- 28 days annual leave with option to purchase and sell days
- 1 day for volunteering
- Funded Private Medical Insurance cover
- Electric/Hybrid Car Salary Sacrifice Scheme and Cycle to Work Scheme
- Life assurance at 4 times your basic salary to give you a peace of mind that your loved ones will receive some financial help
- Funded health screening for over 50s
- Voluntary benefits: charitable giving, critical illness insurance, dental insurance, health and cancer screenings for you and your partner, discounted gym memberships and season ticket loans
- Employee Discount Scheme with an app to save on the go
- Free access to healthcare apps such as Peppy, Unmind, Aviva Digital GP and volunteering app on Hand for all employees
- Generous family leave policies

At Motability Operations, we believe in building a diverse workforce, where our people are empowered to attend work as their true selves, and we encourage people from all backgrounds to apply. We want to sustain a culture that nurtures, where employees are free to flourish and where they’re rewarded equally, regardless of race, nationality or ethnic origin, sexual orientation, age, disability, or gender.

We pride ourselves on being an inclusive employer and as such, all our offices provide first rate disability access. With our hybrid working environment, we do our best to accommodate part-time and flexible working requests where possible, building on our culture of trust, empowerment, and flexibility.


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