Veterinary Referral Coordinator

7 months ago


Stowmarket, United Kingdom Stowe Veterinary Group Full time

**Veterinary Referral Coordinator**

Stowe Veterinary Group is seeking a Referral Coordinator to join its busy 24-hour veterinary practice group.

We are looking for a highly efficient, personable, and professional team member to join us in delivering exceptional care and communication to our clients, their pets, and the referring veterinary community.

Due to the nature of the work, we need someone who has significant experience of working in a practice, ideally as a veterinary nurse, and is looking to bring their expertise to a new role.

**Job information**:
You will facilitate all appointments (including initial examinations, rechecks, nurse rechecks and procedures) and provide assistance during the transition of becoming a client/patient to one of our specialists.

You will act as the primary contact for clients who want to arrange an appointment with one of our clinical team as well as answering general questions regarding our services. An understanding of the referral process would be beneficial, as you will also act as the primary contact for referring clinics who wish to transfer a patient to our facility for further care.

**Skills and qualifications**:

- Veterinary clinical and administration experience (preferred)
- Friendly, professional and approachable, with compassion for pets and people
- Excellent customer service, communication and listening skills
- Able to work alone, as well as being a good team player
- Strong problem solving and decision-making skills
- Efficient, organised, composed, and friendly under pressure
- Able to work between 8m and 8pm, including occasional nights and weekends
- Proficient in MS Office (Word and Excel)

**Information**:
Full and Part Time will be considered - hours between 08:00-20:00 Monday to Friday

Job share role maybe possible

Some weekend work maybe required for events

You may also need to attend some events away from the practices

Vehicle driver essential as there will be travel between the practices.

Stowe offers competitive salary along with a comprehensive benefit package

**Package**:
We offer a friendly, welcoming environment in which personal and professional development are encouraged

Salary dependent upon experience

Free car parking

Own pets discount scheme

Free hot and cold drinks supplied

Regular snacks

Social events including Summer & Christmas parties

Group events for teams

Cycle to work scheme

Electric vehicle scheme

**Job Types**: Part-time, Full-time

**Benefits**:

- Company events
- Company pension
- Free parking
- On-site parking

Schedule:

- 10 hour shift
- 8 hour shift

**Experience**:

- Veterinary Nursing: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person



  • Stowmarket, Suffolk, United Kingdom purovets Full time

    **Your Role**We are seeking an experienced and dedicated Small Animal Veterinary Surgeon to become part of our rapidly expanding mixed first opinion and referral practice nestled in the serene Suffolk countryside.As a key member of our team, you will be responsible for providing exceptional healthcare services to domestic pets, horses, and farm animals. You...

  • Pet Care Advisor

    7 months ago


    Stowmarket, United Kingdom Stowe Veterinary Group Full time

    “Pets Place” pet store within Stowe Veterinary Centre, have a vacancy for an additional pet care advisor to join their small team for two days a week. Extra hours may be available for holiday and sickness cover. This position requires complete flexibility since the working days will vary each week as per a rota issued one month in advance. Weekdays are...


  • Stowmarket, Suffolk, United Kingdom Pioneer Selection Ltd Full time

    Pioneer Selection Ltd is seeking a highly motivated Production Maintenance Coordinator to join their team in Stowmarket, Suffolk.The ideal candidate will have a strong background in industrial manufacturing and be responsible for ensuring the smooth operation of all manufacturing and packaging machinery in the state-of-the-art factory.This role requires a...

  • Evening Cleaner

    6 months ago


    Stowmarket, United Kingdom Stowe Veterinary Group Full time

    **The role** To be responsible for maintaining a high level of floor cleanliness throughout the surgery, duties will include some vacuuming (dog hair) and then washing of hard floor areas with scrubber machine. **About you** You will need to be self-motivated and have the ability to work independently as part of a small team. Knowledge of health and...

  • Warehouse Coordinator

    7 months ago


    Stowmarket, United Kingdom Bidfood Full time

    Bidfood is a leading wholesale food distributor and the preferred supplier for over 60,000 customers across the UK, ranging from pubs to schools, from restaurants to care homes and everything in between. From Lands’ End to John O’Groats, we deliver great food and other catering products to a huge range of customers across the region, whether our...


  • Stowmarket, Suffolk, United Kingdom Pioneer Selection Full time

    About the JobPioneer Selection Ltd is a leading recruitment agency, and we are currently seeking a skilled Maintenance Team Leader to join our team in Stowmarket, Suffolk.Key ResponsibilitiesLead a team of engineers in a manufacturing environment, ensuring that all equipment is properly maintained and repaired in a timely manner.Develop and implement planned...


  • Stowmarket, United Kingdom Bidfood Full time

    If you excel at understanding the exacting needs of Customers, regularly exceed their expectations, enjoy working in a fast paced environment, then this is an exciting opportunity for you to join a dynamic team within a leading food services business. We are seeking a Transport Compliance Admin to assist the Transport Team in the smooth running of the...


  • Stowmarket, United Kingdom Pioneer Selection Full time

    Job Summary:We are seeking an experienced Maintenance Team Leader to join our team at Pioneer Selection Ltd.The successful candidate will be responsible for managing a team of engineers, ensuring the efficient operation of all manufacturing and packaging machinery, and implementing effective maintenance strategies.About You:To be successful in this role, you...


  • Stowmarket, United Kingdom Suffolk Primary Care Full time

    Suffolk Primary Care (SPC) is at-scale primary care provider in Suffolk that operates a demand-led model. This role will primarily focus on initial identification and triage of patients contacting us via an online system - AskMyGP. This role will be primarily providing a remote service to patients, with an opportunity for face to face clinics, if desired....


  • Stowmarket, Suffolk, United Kingdom Pioneer Selection Ltd Full time

    Pioneer Selection Ltd is looking for an experienced Plant Maintenance Supervisor to join their team in Stowmarket, Suffolk. As a key member of the maintenance team, you will be responsible for overseeing the upkeep and repair of manufacturing equipment, ensuring minimal downtime and optimal production capacity.Key Responsibilities:Schedule and coordinate...


  • Stowmarket, Suffolk, United Kingdom Pioneer Selection Ltd Full time

    Pioneer Selection Ltd is recruiting for a Manufacturing Operations Manager to oversee the smooth operation of their manufacturing facility in Stowmarket, Suffolk. As a key member of the management team, you will be responsible for maintaining high levels of productivity, quality, and efficiency across the entire production process.Key Responsibilities:Manage...


  • Stowmarket, United Kingdom Sanctuary Health Full time

    Sanctuary Personnel, a dedicated and award-winning recruitment agency with a TrustPilot score of 4.9/5 and over 300 reviews has a locum vacancy available for a Band 3 Medical Secretary. **Location**:Stowmarket **Banding/Grade**:Band 3 **Team**:Adult **Pay rate (Assignment rate)**: £13.61 per hour **Contract Length**:3-Months **Benefits of working for...


  • Stowmarket, United Kingdom Sanctuary Health Full time

    Sanctuary Personnel, a dedicated and award-winning recruitment agency with a TrustPilot score of 4.9/5 and over 300 reviews has a locum vacancy available for a Band 3 Clinical Support Team Administrator. **Location**:Stowmarket **Banding/Grade**:Band 3 **Team**:Clinical Support **Pay rate (Assignment rate)**: £13.61 per hour **Contract...