Community Support Worker

6 months ago


Dunstable, United Kingdom East London NHS Foundation Trust Full time

An exciting opportunity has arisen at the new Integrated Health Hub in Dunstable, Dunstable Community Mental Health Service, for a Band 4 Community Support worker. This role is vital in the support of the Care Coordinators in providing holistic care.

The team is made up of a rich resource of multidisciplinary professionals who support psychological ways of working. The team includes Registered Nurses, Social Workers. Doctors, Psychologists, Assistant Psychologist, Occupational Therapists, Community Support Workers, Psychotherapists, Administrators and an Employment specialist as well as working closely within a designated locality with Primary care mental health link workers, the Local Authorities and voluntary services.

There are many opportunities, such as to participate in teaching at the recovery college, support wit DBT, mindfulness, to be involved in other groups and working closely in partnership with the drug and alcohol, CAMH and other services.

If you are looking to be innovative, a team player and want to be part of a supportive, progressive and effective team, then this will be the post for you. This role is available to existing Band 4’s and also Band 3's who wish to progress in their career.

To work as an integral and highly valued member of the Multi-Disciplinary Team under the direction and
supervision of Care Coordinators in promoting and monitoring the physical and mental health of service
users. Providing person centered and holistic care which enables service users to be empowered and follow
their recovery goals.
The Community Support Worker will work with service users under the Care Program Approach for a time
limited period of up to 12 sessions and review, developing goal based strategies to promote
independence and recovery, these will be under the direct supervision of the service users Care
Coordinator. To support individual service users in identifying, accessing and engaging in support in their
local community, fulfilling independent life skills and developing an individual support network to promote
service user’s recovery journey. The post holder will work with service users and carers with assessed
eligible social care needs in order to promote recovery or prevent deterioration. They will offer direct
support for carers completing carer’s assessments, reviews, offering advice & guidance, signposting

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations

We value you and we are interested in what you want from your career, to grow and develop for your continuing professional development and we will work closely with you to focus on and to tailor your individual needs. We want to explore options for your personal development and to expand your therapeutic skill set. This will include the option to rotate within the service to widen your breadth of experience, skills and knowledge.

They will be expected to work under mínimal supervision, with adherence to Trust procedures and
policies, and to employ value based and socially inclusive practice. Although the Community Support
Worker will not lead on safeguarding investigations they will be responsible for detecting, alerting and
responding to concerns either through the course of their duties or as directed by a registered
practitioner, including contributing to effective protection planning.

To support service users to direct their own Recovery process through encouraging them to work collaboratively with the team to identify their own goals and needs and to co-produce care plans to support these.

To assist service users to identify their strengths, personal interests and goals and support them to access and participate in activities which meet these whilst demonstrating acceptance of and respect towards service users' personal beliefs, uniqueness and identity.

To promote and support service users to maintain and/or develop positive relationships with those within their community and learn how to improve or eliminate unhealthy relationships.

To work under the direction of the individuals Care Coordinator to be responsible for specific goals within the individuals Care Plan, working for up to 12 weeks with individuals with a clear remit and outcome.

To asses and manage risk effectively whilst ensuring risk does not prevent an individual's Recovery, in line with risk policies and procedures. To ensure any concerns regarding an individual's wellbeing, including issues of safeguarding, are raised with the responsible care co-orinator and/or team lead.

To demonstrate an evidenced based knowledge in the main physical health problems that adult clients may present with i.e. High blood pressure, sexual health, Diabe



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