Contract Administrator

3 months ago

Peterborough, United Kingdom ACCENT housing Full time

**Who are Accent?**

We own almost 20,400 houses across the North, East and South of the country and they are homes to over 41,000 of our customers.

We’re not just a housing association, we actually exist to improve lives, providing people with high quality homes, affordably. Whatever their housing need, whether family, single, older or more vulnerable - our customers always come first. They are always at the very heart of our business, and we demonstrate this through our values.

**About the Role and Person**
- 35 hours per week on a rota basis
- Permanent

As a Contract Administrator - Estate Services, a typical day might include: - Providing contract administration and process support to enable successful delivery of estates services - Assessing processes in place and ensuring complete familiarisation with all key stages - Spending time understanding the service charge policy for estate services contracts together with the budget setting processes and delivery - Working with internal and external customers to provide advice and support on service charges - Working closely with the estate services colleagues to set up plans and payment processes for each new financial year - Interacting with contractors and internal teams to ensure all valuations and invoices are provided in a timely fashion to meet budget requirements - Ensuring all payment certificates have been validated and are sent to the contractors in a timely manner - Maintaining the housing management system with key data, information and certification - Ensuring that all invoices are processed and sent for payment in accordance with payment terms - Monitoring contractor performance and customer satisfaction in a timely manner Contract Administrator - Estate Services Head of Contracts Administration N/A 2 - Analysing reports and performance data to ensure all stages of the process and contractors are performing - Assisting in production of future years’ budgets taking into account trends and ensure accuracy - Recommending areas of improvement where processes and ways of working can be bettered.

**For a full job description please click **here.***

**Location**

We’ll provide you with the equipment and software that you’ll need for the purpose of your role however it will be your responsibility to have an appropriate space to work from as well as a suitable broadband connection/provider.

Should you wish to work occasionally from any of our regional offices, you may do so on a hot desk basis which will need to be arranged via our online booking system

**Salary**

The spot salary for this post is £24,619 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all of the requirements of the post, will start 5% or 10% below the spot salary.

**You’ll also receive**:

- 28 days paid holiday (pro-rata excluding bank holidays) per year rising by 1 day per year up to a maximum of one working week.
- Access to “Hapi” benefits app with multiple discounts.
- Option to purchase additional holiday of up to 2 of your working weeks (at managers discretion).
- Employee Assistance Programme.
- A choice of salary based contributory pension schemes, each offering life assurance cover.
- Auto enrolment - employer and employee contribution 4%
- Pension scheme - employer contribution 16.4%, employee contribution 7.5%

If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.

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