Specialist, Local Campaign Marketing
2 weeks ago
**Overview**
Warner Bros Discovery is recruiting for a Marketing CRM Specialist to join its EMEA Retention Team. The role will be working on discovery+, a direct-to-consumer video subscription service.
The Marketing CRM Specialist will work within a broader global marketing team and be expected to work
across all EMEA markets at times.
**Responsibilities
- Driven by customer insight, working with the Southern Europe Retention Manager, execute the strategy and plans with a focus on in-life communications to improve subscriber engagement, loyalty and retention.
- Definition of a contact plan and support the local team in the newsletter planning and operations
- Ensuring the database is segmented effectively for targeted marketing activities.
- Create and execute targeted campaigns that leverage top entertainment shows and major sports events.
- Create benchmarks and working with the CRM data analyst track performance.
**Qualifications**
- Performance and results focused, eager to drive continuous optimization across programs.
- Good creative, customer segmentation and analytical experience.
- Aptitude for working in an agile “test and learn” environment.
- Fluent English in both written and verbal forms.
- HTML experience
- Adobe Photoshop competency is a bonus
- Passion for the streaming environment and sports is a plus.
- Well-organized and detail oriented
- A curious mind, always looking for new opportunities and never standing still.
- Team player who can see how CRM operates within a broader marketing strategy.
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