Mobile Phone Renewal
2 weeks ago
* BASIC PAY - £26,000 - £36,000 Depending on experience.
- UNCAPPED COMMISSION
- COMMISSION ACCELERATORS
- FULL TIME
- MON - FRI - 37.5 hr working week
- Training, mileage, phone & laptop provided.
We are looking for an experienced telecoms sales person to join our team. You will be responsible for developing long-term relationships with customers and being at the forefront of South Wales phones & 4G broadband sales. As a Sales account manager, you should work to satisfy customers’ needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience. You should have excellent communication and negotiation skills and be customer service oriented.
Ultimately, you should be able to grow our business by building successful, long-term client relationships whilst keeping on top of daily admin tasks, which include credit checks, contracts, creating connection templates and updating our CRM Salesforce.
**Duties include**:
Face to face appointments to test broadband signal strength with various customer enquiries around South & West Wales.
Signing up new customers, working customer pipelines & searching for new business.
Contacting existing customers who are due an upgrade with their mobile phone
Negotiating a new package
Delivering and setting up the new phone
**Other duties include**:
Finding new business opportunities
Selling additional products and services.
Laptop, phone & fuel card provided.
Use of own vehicle required initially. Branded company vehicle provided after the successful completion of a 6 month trial period.
Hours of work are Monday-Friday 830am-6pm
**Responsibilities**
Manage a portfolio of accounts to achieve long-term success
Develop positive relationships with clients
Act as the point of contact and handle customers’ individual needs
Generate new business using existing and potential customer networks
Resolve conflicts and provide solutions to customers in a timely manner
Supervise account representatives to ensure sales increase
Set and track sales account targets, aligned with company objectives
**Salary**: £26,000.00-£45,000.00 per year
**Benefits**:
- Work from home
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
Work Location: On the road
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