IT Support Engineer 2nd Line

5 days ago

Macclesfield, United Kingdom Rise Technical Recruitment Limited Full time

£30'000-£35'000 + Training + Holiday + Pension + some travel + Gym + Hybrid Remote
Macclesfield - Hybrid Remote
Are you looking to be part of a global leading engineering business offering the chance to finely tune your skills across new technology whilst being recognised as the 'go to' 2nd line engineer
On offer is an amazing opportunity for a passionate IT engineer looking to technically develop in a business that values work life balance, on-going training and technical career progression and long term stability
Classified as the 'go to' expert with 2nd line support you will be responsible for supporting the business working across multiple modern infrastructure technologies as an escalation point from the service desk. Duties will include, supporting UK and some ofEurope (English speaking), occasional UK travel, Active Directory, Windows, network fundamentals, backups, Anti-virus, hardware, ITIL, 365, virtual environment, cloud and more
This is a fantastic opportunity to join a stable and growing company where you will have the chance to develop and learn new skills and take a step into a diverse and rewarding career.
The role:

- Microsoft technologies - Active Directory, Windows, DNS.
- Backups, Hardware, Network fundamentals (LAN, WAN, Switches), ITIL, Office 365.
- Exposure and training in Azure Cloud / Intune
- Remote and face to face support across multiple sites
- Occasional travel (UK and very occasionally Europe)
- Hybrid remote working (3 days in 2 days at home)
- Gradual progression into 3rd line supporting by inhouse and external training
The person:

- Confident to be the 'go to' 2nd line support engineer
- Working at head office alongside 3rd line, IT project engineers and Architects
- Active directory, Windows and DNS
- Understanding of networking fundamentals ( LAN, WAN and Switches)
- Knowledge of backup technology
- Anti-virus technologies
- ITIL knowledge
- Is happy to occasionally travel (UK and very occasionally Europe)
- Reference Number: BBBH160608_
- Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles._

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