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Repairs and Maintenance Supervisor

2 months ago

Sunderland, United Kingdom Gentoo Full time

**About the role**:
We are investing in and expanding our Property Maintenance Team. We have an exciting opportunity to join the Repairs & Maintenance Team in the role of Repairs and Maintenance Supervisor. We have a position within our Responsive Repairs Team, working alongside a team of trades colleagues, Repairs and Maintenance Manager and Operations Managers within our Property Maintenance Service. Reporting into the Repairs and Maintenance Manager, you will be an integral part of a wider Management team in the successful delivery of repairs across our housing stock with a budget in excess on £10M to invest in Responsive Repairs. You will assist in the leadership of a team of trades colleagues to effectively deliver a varied range of repairs to meet the needs of our tenants. You will be empowered in your role and expected to take ownership of your team and service area alongside your Repairs and Maintenance Manager.

**What we are looking for**:
As an excellent communicator, you will have the ability to liaise effectively with a wide range of teams and colleagues within Gentoo, external contractors, stakeholders and our materials supply partner, Jewson, and have the ability to build and maintain effective working relationships.

You will have experience in people management working within a Property Maintenance function and have values and behaviours that align with those of Gentoo. You will be customer-focused with a drive to inspire a ‘Right First Time’ delivery model and be able to demonstrate experience in the management of multiple trades operatives and operations, with a proven track record in Health & Safety, customer satisfaction, quality and value for money.

You will have a good overall understanding of repairs processes, building construction, compliance obligations and regulatory standards and an understanding of the current Construction, Design & Management (CDM) Regulations.

With excellent people skills, you will have the ability to lead, motivate, direct and support your own team as well as being able to work on your own initiative. With a will-do/can-do attitude you will be passionate about the delivery of excellent customer service with a determination to deliver exceptional performance both personally and as part of a team.

You should be competent with Microsoft work packages and have the ability to quickly understand our in-house systems for managing repairs, diaries and report production. A UK driving license and the ability to meet the travel requirements of the role are a must.

**Closing date**:
29/08/2023

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