Customer Service Advisor
3 weeks ago
**JOB SUMMARY**:
- Full Time, Temporary- Hybrid|Office based|Work from home- High Wycombe, Buckinghamshire- Salary: £23000 - £25000 per annum- REF: J1043062CFWe are looking for Seasonal temporary works with exceptional Customer Service skills, who are available to work from September 2023 to February 2024.
As a Customer Care Advisor you will play a key role in delivering customer care objectives and ensuring the brand surpassed customer expectations. This is a fast
This role can be fully remote, hybrid or office based, and will be 40 hours per week (shifts are between the hours of 08:00am and 20:00pm) which includes 1 in 2 Saturdays (shifts until 17:00pm).
The key duties for this role will include:
- Delivering exceptional customer care at all times.
- Ensuring that a bespoke and personal service is provided to every customer to meet their needs.
- Responding to customer queries within our agreed response time.
- Building relationships with customers and using initiative when dealing with queries.
- Liaising with the warehouse team and couriers to resolve any order issues.
- Working closely with stores and other head office departments.
The key skills and requirements for this role include:
- You must have proven experience working in a customer
- facing role, whether that be office-based or face-to-face experience.
- You will have a confident and comfortable telephone manner and demonstrate excellent communication skills
- written & verbal.
- You must be confident working in a fast-paced environment.
- You will be highly organised and a great multi-tasker who is confident to manage multiple tasks at one time whilst retaining a high attention to detail.
The benefits of being a temporary worker through Bucks & Berks Recruitment:
- A friendly and supportive temps’ team; we are here to answer any questions and support you in your role.
- Weekly pay, no more counting down the days until your monthly payday
- Holiday pay on top of your hourly rate.
- A flexible approach to working, you are in control of when you are available to work.
- Fantastic experience and opportunities with large and small businesses across the Thames Valley region.
- Gain insight in a variety of departments and organisations, a great way to discover the work you enjoy and the company structures that work for you.
As an equal opportunity’s employer, Bucks and Berks Recruitment is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.
Consultant Details
**CARLY FULKER**:
Senior Consultant
- call
01628 777111- person
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