Knowledge Admin Assistant and Artificial

4 months ago


Exeter, United Kingdom Michelmores LLP Full time

Are you keen to find an exciting new role where you will be part of a dynamic, forward-thinking, agile team? If so, come and join us on the journey.

**Why Michelmores?** Michelmores is the destination law firm for the ambitious, the imaginative and the distinctive. We help enterprises and individuals navigate change to find a positive future.

We are a flexible, friendly and inclusive organisation with as clear a focus on fresh thinking as we have on growth and success. We value and nurture our people’s potential and aspiration and give them a creative, open and collaborative environment in which to develop a career and succeed.

As our clients’ needs change and evolve, so do we. Our business services teams are continuously looking for ways to innovate and attract and retain the best clients and the brightest people. Central to our culture is our nurturing, friendly and flexible environment which genuinely allows our people to grow and flourish, both professionally and personally. We really care about what we stand for and want to move forward together.

**What sort of work?** Right now, we have an exciting opportunity for a Knowledge Admin Assistant and Artificial Intelligence (AI) Researcher to join our experienced Knowledge and Information Services (KIS) team in our Exeter office on a 12-month fixed term basis.

In this role you will assist the team by providing efficient and effective administrative support, supporting the delivery of the KIS team strategy as well as research the potential of AI to deliver the administrative support. This will include:

- Providing administrative support to the KIS team and KIS projects including management of processes relating to new joiners, leavers, returners, and trainee seat changes.
- Supporting with diary management for the KIS team including team meetings, training, and meetings with lawyers.
- Acquisition, processing, circulation, and return of books as required using the Library Management System.
- Management of the legal teams' knowledge sharing sessions.
- Management of process to review content within our precedents and knowhow platform.
- Formulating the AI research scope with the Knowledge and Information Manager and IT Director.
- Researching the potential AI solutions for each of the administrative duties.

**Why this team?** The KIS team provide a broad and invaluable knowledge and information services across all the Firm’s offices. In addition to a physical library, the team manages a gigantic range of online resources, covering the full range of legal specialisms.

They ensure the legal teams are kept abreast of updates in their specialist fields and sectors and provide bespoke research to individual lawyers. The team revolves around the successful transfer of knowledge, to support our people to collaboratively learn, develop our skills and knowledge, and to improve client service.

The team are involved in a wide range of firmwide projects and work closely with the IT department on firmwide initiatives, as well as with the HR Learning team to ensure lawyers maintain their continued professional development.

**How do we work?** We take a flexible, agile approach to working patterns. As a team we agree together on the best working arrangements that will enable each of us to provide exceptional client service, to collaborate and connect with colleagues, and to achieve the right home/work balance.

Most people in the team choose to work 2-3 days a week in the office, with the balance of time spent working from home or from other offices. We pride ourselves on our high-performance culture whilst offering a good work/life balance.
- Previous experience in administration and data entry.
- A demonstrable curiosity in artificial intelligence.
- Good level of basic education including Grade C or above in Maths and English at GCSE (or equivalent).
- Competent with Microsoft products and using data management systems.

Other skills required include:

- Excellent organisational skills and a methodical approach towards workloads.
- A commercial, pro-active 'can do' and professional approach to work.
- Thorough in approach, with excellent attention to detail.
- Curiosity about working practices and how to improve using advances in technology.
- Excellent communication and interpersonal skills.
- Commitment to collaborative working and continuous improvement.
- Effective problem-solving skills.
- Ability to work under pressure and work under own initiative.

This is a great opportunity to join a Firm which believes potential, inspiration, and teamwork should be valued and nurtured.

We work hard to create and sustain an open and collaborative environment. We embrace change and constantly evolve to meet our people’s diverse needs, in the same way that we help our clients to navigate and stay ahead of developments, to move forward together.

**Michelmores LLP is an Equal Opportunities Employer**

We do not discriminate on grounds of race, gender, marital


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