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General Administrator
3 months ago
**CLERICAL RESPONSIBILITIES**
- Photocopying and printing of medical notes for Subject Access Requests as well as using iGPR for electronic documents.
- Assist with logging, updating and processing incoming complaints.
- Process Insurance, Benefits, DVLA and other incoming forms.
.To aid the management team with Health & Safety documentation and to ensure this is disseminated to employees.
- To carry out general administrative duties as filing, photocopying, sending and receiving correspondence from a variety of external organisations.
- Assist staff by organising the preparation and distribution of papers required for meetings when required.
- To assist the management team with HR documentation, meetings, training matrix, on-boarding and general HR duties.
- To aid the management team with general administration tasks as and when required by your line manager.
- To assist the Finance Manager with general administration tasks as and when required.
**COMMUNICATION**
.In a confident, polite, sensitive manner take telephone calls from patients, GPs and clinical staff and deal with as appropriate.
- To maintain absolute confidentiality regarding all matters relating to the practice, including but not limited to patient information.
**GENERAL DUTIES**
- To undertake other duties as requested and appropriate.
- Complete shredding.
- Scan as and when necessary.
- Attend monthly staff meetings and other mandatory training events.
- Take part in the annual performance appraisal system and undertake such training as is deemed necessary by the practice.
- Perform other tasks as required by the Doctors and Managers which are reasonable and in line with the principles of this job description.
- Take messages for the management team as and when necessary.
To undertake any additional duties given by the Practice Manager from time to time or as and when the business dictates.
- Type up letters from the Management team when necessary.
- Keep log of complaints and their progress.
- Create the Employee Newsletter monthly.
**Job Type**: Part-time
Expected hours: 30 per week
**Benefits**:
- Company pension
Schedule:
- Monday to Friday
Ability to commute/relocate:
- MARKET HARBOROUGH: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Application deadline: 28/06/2024
Reference ID: AA21122