Administrator / Medical Secretary
7 months ago
JOB DESCRIPTION - LAUNCESTON CLOSE SURGERY - WINSFORD Job Description: Administrator/Medical Secretary General Medical practice Job Title: Administrator/Medical Secretary Responsible to: Care Co-ordinator, Practice Manager and GPs Reports to: Care Co-ordinatorand Practice Manager Main Purpose of Job: To provide general administrative support to the Practice Manager, Doctors and other healthcare professionals. To provide general assistance to the Practice team and project a professional, positive and friendly approach to patients and others. To deal with the call and re-call for QOF, IIF, DES and the GP Contract and other targets from various sources including the Primary Care Network and NHS England. To deal with general administrative duties such Near Patient Testing patients, Copies of Medical Records for Insurance Reports and Subject Access Requests, Deal with forms from various sources such as DWP, DVLA, Medicals, Employee Reports.
**Main duties**: 1) To provide an effective call and re-call service for patients on the practices chronic disease registers in an accurate and timely manner. 2) To provide an effective call and re-call service for patients who fall into specific groups for Impact and Investment Funding, the PCN Direct Enhanced Service and targets set by the GP Contract, the PCN and NHS England. 3) To make sure that patients who are on Near Patient Testing drugs are regularly followed up and blood tests undertaken either by the hospital or by the surgery and book appointments where appropriate. 4) Provide copies of medical records and correspondence for Insurance Reports where appropriate.
9) Deal with requests for reports from patients employers 10) Deal with requests from MOD for patients wishing to recruit to the armed forces 11) Deal with DWP and PIP forms 12) Deal with Firearms Licence requests 13) Deal with Fostering and Adoption reports and medicals 14) To provide Medical Secretarial cover in the absence of the Medical Secretary dealing with all aspects of that role. 15) Attend Protected Learning Time sessions and keep mandatory training up to date 16) Participate in meetings and provide statistics as required by the practice. Premises: 1) Open up premises at the start of the day (as per instructions) when first to arrive, de-activate alarm and make all necessary preparations to receive patients as per open-up procedure. 2)When last to leave at the end of the day, ensure that the building is totally secured, internal lights are off and the alarm activated as per end of day procedure.
3)Ensure that all new patients are registered onto the computer system promptly and accurately. 4) Make and serve refreshments for meetings if requested, ensure the kitchen is kept clean and tidy and tidy the waiting room in turn with other staff. Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential. Data protection is a top priority for the Company.
The Data Protection Act places obligations on the Practice to ensure that data is processed lawfully and stored according to its strict provisions. You are required to uphold the Companys data protection policies when dealing with information about patients, carers colleagues and other healthcare workers. Our work is of highly confidential nature and information gained must not be communicated to other persons except in the recognised course of duty. Unauthorised disclosure of confidential information will result in disciplinary action and may lead to your dismissal.
Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and special category data. Health & Safety: The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include: Using personal security systems within the workplace according to Practice guidelines. Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks. Making effective use of training to update knowledge and skills.
Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Reporting potential risks ident
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