Service Administrator

3 weeks ago


Durham, United Kingdom County Durham & Darlington NHS Foundation Trust Full time

**Main duties/responsibilities include**: Provide management support to the Head of Service, preparing project plans and reports. Manage the approval and monitoring of Consultant Surgeon annual leave and study leave requests, making arrangements for adjustments in clinic and theatres sessions. Ensure theatre list and clinics are fully utilised. Validate waiting lists reports.

Collate and prepare reports for the Head of Service, including maintenance of activity monitoring tools. Ensure the internet and intranet is accurate and regularly updated for the service area. Monitors and provides responses to Patient Choice web site Ensure data quality issues are managed in line with trust policy, within the service area. Develop and maintain a rota for the clinical staff Patient/Client Care: Promote positive customer care for patients and staff, when dealing with enquires from a range of internal and external parties, associated with the clinical area.

**Policy and Service Development**: The post holder will be responsible for ensuring any changes in policy and procedures are communicated effectively across the clinical teams. Financial and Physical Resources: Budget holder for stationary within the service area. Responsible for ensuring clinical sessions are fully utilized and managing extra payment claims under the direction of Head of Service. Responsible for ensuring asset lists are maintained and equipment replacement programme is updated on a regular basis, for the service area.

Supports the Head of Service in procurement of new equipment. Human Resources: Acts as line manager for secretary to Head of Service, including recruitment, appraisal, continuing professional development and performance issues. Information Resources: Ability to access and manipulate data from a range of sources. Knowledge of health informatics systems.

**Research and Development**: Ability to seek and collate information from a variety of sources. Translating this information into project reports and plans


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