Purchase & Installations Administrator

6 months ago


Ludlow, United Kingdom ASE Plumbing & Heating Supplies Ltd Full time

**PURCHASE & INSTALLATIONS ADMINISTRATOR - LUDLOW, SHROPSHIRE**

Do you want to part of a team that really works together? A team that is built on trust, cooperation and openness? Do you want to work for a business that gives you the space to do a great job and where your voice is really heard? Where your experience, your thoughts and you as a person truly matter? Where you’re not just a cog in a machine? If that sounds like you, we’d like to talk.

At ASE we’ve been providing great service to our customers since 1988. Whether trade or retail, those customers know that they can trust our people again and again to have the knowledge, experience and care to treat them well every time. We know that we do our best work by being a real team, by listening to everybody’s voice to make the whole business work better, and by doing so together. That’s how we’ve been successful, and we’d love you to be part of that success.

**Role**
- Process all purchase orders with suppliers upon request from sales team.
- Ensure all items will be received on time and book in necessary deliveries or arrange customer collections.
- Contact customers to take balance payments on orders.
- Work with sales team on out of stock items and help with planning a delivery schedule around these delays.
- Work with our in-house project manager to make sure goods are received on time for project start dates.
- Carry out admin as required for in-house installations working with our project manager. ie; sending sales contracts, requesting payments, ordering skips.
- Updating internal systems as required using our CRM tools and EPOS systems.
- Working with colleagues to help ordering spare parts for customers where necessary.

**Requirements**:

- Efficient, personable and well organised.
- Experience of working with both Retail and Trade customers and the capability to understand and empathise with their differing needs would be an advantage.
- Passion for improving the customer experience and the ability to see things from the customer perspective.
- Able to get along with others and be a team player.
- Strong numeracy, literacy and IT skills. Experience with Office 365 and EPOS & CRM systems would be an advantage.
- Process driven with an eye for detail.
- Excellent telephone manner is essential.
- Effective communicator and ability to listen and pass on information.
- Ability to be available to work from 8:30—17:00 weekdays.

**Rewards**
- The opportunity to work for a well-respected family run business an enviable reputation for quality and service built over 32 years of trading. We have exciting plans to take this well-established business to new levels.
- Annual salary £24,500
- This is a career development opportunity within an established team and to be a part of Company growth plans.
- 20 days holiday plus 8 Bank Holidays
- Pension

**Job Types**: Full-time, Permanent

**Salary**: £24,500.00 per year

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- On-site parking
- Sick pay
- Store discount

Schedule:

- Monday to Friday
- No weekends

Work Location: In person

Reference ID: SWR_PIA


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