Customer Assistant

2 months ago

Manchester, United Kingdom CarShop Full time

Customer Assistant (Vehicle Handover Advisor)

**Salary: £21,733.20 per year + a bonus scheme that provides an on target annual earnings of £22,933.20**

Location: Manchester, OL7 0QN

Hours: 40 hours per week including evenings and weekends

CarShop (part of the Sytner group) is the UK’s largest omnichannel car supermarket. We are the spreaders of good carma in the automotive world and provide a world class customer experience. We have ambitious growth plans that will see us nearly double in size in the next few years.

In 2021 we were named Glassdoor’s #35 best company to work for in the UK.

Are you ready to grab the wheel and start your engine on a new customer service career?

WHAT WILL I BE DOING?

Your role will be to ‘hand over’ the customer’s shiny new purchase. To do this you will make sure that the car is ready for its’ new home and also check that you have the keys, documents and any other bits the customer will need.

You will create a positive and engaging atmosphere for each and every person in the store and put world class customer service at the forefront.

Our goal is to boost our stores’ success with every interaction and make every customer leave with that warm fuzzy feeling of being treated like the most important person in the world.

WHAT DO I NEED TO BE SUCCESSFUL?

We are not looking for experienced people, this is an entry level role and open to all as long as you have excellent communication skills, the ability to build positive and lasting relationships and have brilliant attention to detail.

Some knowledge or exposure to customer service in retail, hospitality or any other industry would be a bonus for us.

You will need a full valid Driving License to be considered for this role.

WHAT CAN I EXPECT?

A brilliant working environment, ongoing training and a fully mapped career path to the top

Basic**:£21,733.20**
OTE**:£22,933.20**

Other than that you will get 33 days annual leave (inclusive of Bank Holidays), discounts on cars bought from CarShop, a very wide reaching corporate discount scheme and much more.

CARSHOP RECRUITMENT PROCESS

If you are successful you will be invited for a face to face interview in our store.

We do not discriminate in our process in any way shape or form and if you need proof of this, just walk into one of our fabulous stores and see for yourself.

You may also have experience of: Vehicle Handover, Handover Specialist, Handover, Customer Assistant, Customer Service Assistant, Customer Service Officer, Customer Service Adviser, Customer Service Administrator, Customer Service Coordinator, Client Service Advisor, Client Service Adviser, Client Service Officer, Client Service Coordinator, Customer Advisor, Retail Assistant, Aftersales, Sales Administrator, Administrator, Admin, Vehicle Inspector, PDI, Vehicle Inspection, etc

**Meet the recruiter**:
Shelley Mannion

**Benefits**:
Enhanced Holiday Entitlement

Colleague Discount on Cars

High Street Discounts

Discounted Gym Membership

Structured Career Path

Cycle to Work Scheme

Free Parking

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