Customer Assistant

6 months ago


Manchester, United Kingdom GridManchester Full time

We are a small business in Manchester City Centre. We are professional, agile, and our goal is to complete on our client's brief with a whatever it takes attitude.

Our work environment includes:

- Modern office setting
- Company perks
- Casual work attire
- Safe work environment
- Lively atmosphere
- Regular social events

We're interested in hiring a Customer Assistant with a passion for helping customers make informed decisions about our client's products and services and troubleshooting problems that may arise.

**Responsibilities**:

- Refer customers to our clients.
- Provide customer information, including name, address, and contact numbers to customer services staff.
- Complete, file and maintain information for customers.
- Answer questions about products and services.
- Assist clients at event sites
- Attend pop up sites on behalf of our clients to help aid customer attrition
- Sell products or services to customers and provide price quotes.

**Job Types**: Full-time, Permanent

**Job Types**: Full-time, Permanent

**Salary**: £21,650.00-£22,997.00 per year

**Benefits**:

- Company events
- Company pension
- Flexitime
- Health & wellbeing programme
- Profit sharing
- Referral programme
- Transport links

Schedule:

- Day shift
- Flexitime
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Performance bonus

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- Right to work in the UK (required)

Ability to Commute:

- Manchester (required)

Work Location: In person



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