![Amicus Health](https://media.trabajo.org/img/noimg.jpg)
Receptionist/patient Services Team Member
3 weeks ago
Job Description
Amicus Health are looking to recruit an additional member of our Patient Services Team, at Clare House Surgery Tiverton.
Although experience within healthcare would be an advantage, team players with a can-do attitude and great customer service skills are most important as training will be provided.
Duties include but are not limited to working on the Reception desk to assist patients face to face, taking telephone enquiries and bookings, and working with the clinical teams to ensure patient care is at the heart of all we do.
We are recruiting for up to 36 hours per week, the working pattern to be confirmed. Flexibility to support periods of increased demand, including covering annual leave and sickness would be appreciated.
**Responsibilities**:
- Greet patients, families and other visitors.
- Respond to online requests and queries from patients.
- Inform providers of new patient information.
- Schedule patient appointments.
- Inform patients of test results and treatment options.
- Communicate with physicians on behalf of patients.
**Job Types**: Permanent
Pay: £11.44 per hour
**Benefits**:
- Company pension
- Cycle to work scheme
Schedule:
- 10 hour shift
- Work Location: In person
**Job Type**: Part-time
Pay: £11.44 per hour
Expected hours: No more than 36 per week
**Benefits**:
- Company pension
- Cycle to work scheme
Schedule:
- Monday to Friday
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Customer service: 1 year (required)
- Administrative experience: 1 year (required)
**Language**:
- English (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Application deadline: 07/05/2024
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