![South Western Ambulance Service NHS Foundation Trust](https://media.trabajo.org/img/noimg.jpg)
Tiverton Urgent Treatment Centre
2 weeks ago
Liaise with Ambulance Control, Health Care Professionals and NHS 111 to ensure that all patients referred to the Treatment Centre are accounted for.
Assist the clinical team and carry out any non-medical duties as specified by them, for example, to offer non-medical help to patients awaiting treatment, to do any necessary paperwork, to make telephone calls on behalf of the clinical team. Ensure compliance with the strict protocols of patient confidentiality ensuring that members of the public visiting the Centre do not have access to patient information.
Advise Ambulance Control of any pertinent information with regard to the treatment of patients by the clinical team.
Deal courteously with all arrivals at the Treatment Centre. Dealing with the enquiries and ensuring that all patients receive treatment as appropriate and are advised on any delays.
Be responsible for the day-to-day administration of the Treatment Centres including opening or locking up at the start or end of each shift, retrieving relevant paperwork, and keeping the administration systems up-to-date.
Ensure that details of administrative procedures and other relevant policies are contained in a handbook for Reception Staff.
Ensure that an up-to-date list of chemists and opening hours is available and to give local and route directions to patients when needed.
At South Western Ambulance Service NHS Foundation Trust (SWASFT) we have a culture where everyone is valued for being themselves. Our aim is to work together to promote the most inclusive environment possible, which attracts people from the widest range of backgrounds and experiences to enrich the work that we do together, for the benefit of all of our employees, our patients and the communities we serve. We offer flexible working opportunities, inclusive policies and a range of feedback mechanisms to support individuals and to enable a positive, welcoming environment where our people and their careers can thrive in.
To view the Trust's Mission, Vision, Values and Goals click here
For further information about this role please see attached the job description and person specification attached.
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