Patient Administrator

**TTM Healthcare** are currently recruiting for a
**Patient Administrator **to join a
**Endoscopy** team based in Leicester for a full time 12 month Fixed Term Contract.

**Salary**: £20,300- £22,500

Location: Tiverton

The Unit is open Monday to Sunday and you will be working on a rotating Rota 37.5 hours per week.

**The Role**:

- Providing a welcoming and professional first point of contact for all patients, coordinating their arrival through to departure
- Dealing with telephone and direct enquiries in a prompt and effective manner, ensuring the provision of information and prioritisation of queries as appropriate
- Ensuring that clinically validated appointments are booked appropriately and according to clinical priority on the appointments system
- Tracking and distributing imaging data and reports to referrers, ensuring that results are dispatched in line with clinical priority and contractual performance indicators
- Assisting in the completion of month end administrative procedures for the management team
- Ensuring all patients are invoiced promptly and accurately and that payment is taken on the day, recorded, and banked promptly

**Requirements for the Role**:

- Experienced working in a customer or patient focused environment
- Confident using Microsoft packages and other IT systems
- Strong communication skills, both written and verbal
- Attention to detail
- The ability to work independently and as part of a multi skilled team

**Benefits**:

- 27 days annual leave (plus bank holidays)
- Generous company contribution pension scheme
- Private medical insurance options
- Life assurance
- Hybrid and flexible working opportunities
- Fantastic learning and development opportunities
- 24/7 access to a dedicated well-being hub and an Employee Assistance Programme
- Enhanced parental leave
- Monthly award programme and online peer-to-peer recognition
- Long service recognition, with vouchers and additional annual leave
- Refer a friend bonus
- Smart tech, Cycle to Work and thousands of discounts and cashback options
- Paid-for professional memberships and more.

**TTM Healthcare Solutions is an Equal Opportunities Employer