Front of House Receptionist/administrator

3 months ago


Ely, United Kingdom The Hair Company limited @ Bens Yard Ely Full time

Job Opportunity: Salon Floor Manager / Front of House

The salon is located at the premium artisan village at Bens Yard Ely, Cambridgshire.

Are you passionate about creating exceptional experiences for clients and being apart of a dynamic team in the hair and beauty industry? We're seeking a skilled Front of House to join our vibrant team

The Hair Company Location: Ely Cambridgshire

Position:Front of House Responsibilities:

- Oversee daily operations and ensure smooth workflow on the salon floor

Provide excellent customer service by greeting clients, scheduling appointments, and handling enquiries

Manage salon bookings and optimise scheduling to maximize efficiency

overlook salon team, providing guidance, and salon support.

Monitor inventory levels and coordinate supply orders

Uphold salon standards for cleanliness, organization, and presentation

Handle Cash / Card transactions and reconcile daily sales

Collaborate with stylists and other team members to ensure client satisfaction

Implement promotional activities and contribute to marketing initiatives

Address client concerns or complaints promptly and professionally.

Previous experience in a salon or hospitality management role preferred

Excellent communication and interpersonal abilities

Organizational skills and attention to detail

Proficiency in salon software and booking systems (training provided)

Flexibility to work weekends as needed

Passion for the Hair & beauty industry and commitment to delivering exceptional service.

FULL OR PART TIME POSITIONS AVAILABLE.

**Job Types**: Full-time, Part-time

**Salary**: £11.50 per hour, plus bonus scheme

Schedule: 8 hour shifts

**Benefits**:

- Ongoing educational support
- Staff discount
- Family discount
- Free secure on site parking

Supplemental pay types:

- Bonus scheme
- Performance bonus
- Tips

Ability to commute/relocate:

- Ely, Cambridgshire : reliably commute or plan to relocate before starting work (required)

**Experience**:

- receptionist: 1 years minimum (preferred)
- Hospitality experience or Salon expirence (preferred)

**Job Types**: Full-time, Part-time, Permanent

Part-time hours: 24 - 40 per week

Reference ID: THE HAIR COMPANY GROUP LTD

**Job Types**: Full-time, Part-time, Permanent

**Salary**: Up to £24,000.00 per year

Expected hours: 24 - 40 per week

**Benefits**:

- Company pension
- Employee discount
- On-site parking

Flexible Language Requirement:

- English not required

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus scheme
- Performance bonus

**Experience**:

- management: 2 years (required)
- customer service: 2 years (required)

Work Location: In person

Reference ID: THE HAIR COMPANY GROUP LTD


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