Front of House Receptionist/administrator
3 months ago
Job Opportunity: Salon Floor Manager / Front of House
The salon is located at the premium artisan village at Bens Yard Ely, Cambridgshire.
Are you passionate about creating exceptional experiences for clients and being apart of a dynamic team in the hair and beauty industry? We're seeking a skilled Front of House to join our vibrant team
The Hair Company Location: Ely Cambridgshire
Position:Front of House Responsibilities:
- Oversee daily operations and ensure smooth workflow on the salon floor
Provide excellent customer service by greeting clients, scheduling appointments, and handling enquiries
Manage salon bookings and optimise scheduling to maximize efficiency
overlook salon team, providing guidance, and salon support.
Monitor inventory levels and coordinate supply orders
Uphold salon standards for cleanliness, organization, and presentation
Handle Cash / Card transactions and reconcile daily sales
Collaborate with stylists and other team members to ensure client satisfaction
Implement promotional activities and contribute to marketing initiatives
Address client concerns or complaints promptly and professionally.
Previous experience in a salon or hospitality management role preferred
Excellent communication and interpersonal abilities
Organizational skills and attention to detail
Proficiency in salon software and booking systems (training provided)
Flexibility to work weekends as needed
Passion for the Hair & beauty industry and commitment to delivering exceptional service.
FULL OR PART TIME POSITIONS AVAILABLE.
**Job Types**: Full-time, Part-time
**Salary**: £11.50 per hour, plus bonus scheme
Schedule: 8 hour shifts
**Benefits**:
- Ongoing educational support
- Staff discount
- Family discount
- Free secure on site parking
Supplemental pay types:
- Bonus scheme
- Performance bonus
- Tips
Ability to commute/relocate:
- Ely, Cambridgshire : reliably commute or plan to relocate before starting work (required)
**Experience**:
- receptionist: 1 years minimum (preferred)
- Hospitality experience or Salon expirence (preferred)
**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 24 - 40 per week
Reference ID: THE HAIR COMPANY GROUP LTD
**Job Types**: Full-time, Part-time, Permanent
**Salary**: Up to £24,000.00 per year
Expected hours: 24 - 40 per week
**Benefits**:
- Company pension
- Employee discount
- On-site parking
Flexible Language Requirement:
- English not required
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus scheme
- Performance bonus
**Experience**:
- management: 2 years (required)
- customer service: 2 years (required)
Work Location: In person
Reference ID: THE HAIR COMPANY GROUP LTD
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